Overview

Customer service representative – call centre in Woodstock, NB

Xplornet Communications Inc.

Branch Woodstock NB CA

Position:
Customer service representative – call centre
Location:
Woodstock, NB

Windows; General office equipment; Electronic mail; Word processing software; Internet browser . Specific Skills Answer inquiries and provide information to…

Languages

English

Education
Completion of high school; Some college/CEGEP/vocational or technical training; Completion of college/CEGEP/vocational or technical training; Some university; Completion of university . Credentials (certificates, licences, memberships, courses, etc.)
Not required . Experience
1 year to less than 2 years . Work Setting
Private sector . Business Equipment and Computer Applications
Windows; General office equipment; Electronic mail; Word processing software; Internet browser . Specific Skills
Answer inquiries and provide information to customers; Explain the type and cost of services offered; Receive payments; Receive and log complaints; Investigate complaints; Access and process information; Maintain records and statistics; Perform general office duties . Security and Safety
Criminal record check . Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail . Essential Skills
Reading text; Document use; Numeracy; Writing; Communication; Working with others; Problem solving; Decision making; Critical thinking; Significant use of memory; Finding information; Computer use; Continuous learning .

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Woodstock, NB, CA
Posted on: 2014-09-09
Posted by: