York Region Social Assistance Case Coordinator Full Time in Vaughan, ON

Overview

York Region

Branch Vaughan ON CA

Position:
Social Assistance Case Coordinator
Location:
Vaughan, ON

• Valid Ontario Class “G” Driver’s License and reliable vehicle for use on corporate business. • Successful completion of a Community College Diploma Program in…

Reporting to the Supervisor, Social Assistance, or the Supervisor, Child and Community Programs, is responsible for assessing the eligibility of applicants for financial and/or employment assistance through Ontario Works; verifying the client’s information as required; developing service plans and implementing and delivering financial and support services to clients in the appropriate Program; counselling and directing the client to appropriate training, employment, health, social services and community services programs; disbursing and/or collecting monies from the client, or on his/her behalf; and managing the client’s progress through planned steps and actions to exit social assistance.

Qualifications • Successful completion of a Community College Diploma Program in Social Work, Social Science, or a related program.
• One to three (1-3) years of experience in a social service environment, including one (1) year of direct Ontario Works case worker experience.
• Valid Ontario Class “G” Driver’s License and reliable vehicle for use on corporate business.
• Satisfactory Police Criminal Background Check.
• Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, team work, initiative/self management, accountability, flexibility and adaptability.
• Knowledge of industry-related legislation and regulations applicable to the service/program delivered (i.e. Ontario Works Act or Ontario Disability Support Program Act) community resources, including health, counselling and employment programs and services.
• Demonstrated case management and file administration skills.
• Strong problem solving, conflict resolution, mediation and counselling skills.
• Computer literacy utilizing MS Office software applications with proficiency in word processing, spreadsheet, database and presentation software applications.
• Ability to perform financial calculations for the purpose of allowances and benefit calculation.
• Ability to work cooperatively with individuals, agencies, and other service professionals to develop opportunities for the client and conduct interviews and meetings in offices, homes and other off-site locations.
• Ability to compile statistical data and reports for the purposes of review and evaluation.
• Ability to relate to clients in an empathetic yet objective professional manner.
• Ability to work outside regular business hours, as required.

Scheduled Hours 35

Scheduled Shifts 0830 – 1630

How to Apply Please apply on-line by January 22, 2018, quoting competition #21712. We thank all candidates for their interest, however, only those selected for an interview will be contacted via email or by telephone.

Salary $36.15 – $39.29 per hour. This is a union position.