YMCA of Greater Vancouver Administrative Assistant, Child Care Full Time in Vancouver, BC

YMCA of Greater Vancouver

Branch Vancouver BC CA

Administrative Assistant, Child Care
Vancouver, BC

Independent charity, the YMCA of Greater Vancouver provides services in health & fitness, child care,.  Standard First Aid and CPR C required….

The YMCA of Greater Vancouver is a charity dedicated to strengthening the foundations of community, by nurturing the potential of children, teens & young adults, promoting healthy lifestyles, fostering a sense of social responsibility and delivering lasting personal & social change. We are building a community in which a generation of children and families reach their full potential. Our values guide our decision-making and behaviour—we do the right thing, put people first, keep our promises and lead by example. For 129 years, we have been part of the community, a place where people of every age and background find the support they need to grow in spirit, mind and body. As the Lower Mainland’s largest independent charity, the YMCA of Greater Vancouver provides services in health & fitness, child care, camping, employment & community services to over 115,000 participants annually. The YMCA of Greater Vancouver is accredited by the Imagine Canada national Standards Program for excellence and compliance in nonprofit accountability, transparency and governance. Falling under the Community Programs umbrella, YMCA Child Care is the largest provider of licensed child care in Western Canada, serving over 2400 children between the ages of 6 weeks and 12 years at over 50 licensed child care facilities throughout the Greater Vancouver area. Nature & Scope: Working collaboratively within the Child Care Admin Team, the Administrative Assistant is the primary administrative support to families and YMCA staff. This person will manage procedures related to day- to-day maintaining of registration records and reports. The work environment is very fast-paced with a high volume of program participants. Major Responsibilities:

 Provides excellent customer service by email and telephone.

 Enhances existing administrative tasks and ensure that quality standards are consistently maintained.

 Processes registrations, withdrawals, subsidy billing and reconciliations.

 Maintains and updates computerized files, inventories and database systems.

 Identifies areas of concern, and problem solving regarding administrative responsibilities.

 Creates and maintains reports and files.

 Develops and maintains positive working relationships with key stakeholders including YMCA staff and volunteers, community agencies and service providers and ministry staff.

 Other duties as assigned.


 Completion of a Community College Diploma in Business Administration or related field preferred

 A minimum of 2 years administrative experience.

 Very strong proficiency in Microsoft Office/Excel/Internet

 Excellent verbal and written communication skills.

 Efficient and process oriented.

 Resourceful, enthusiastic, and possesses good judgment and listening skills.

 Ability to multitask and prioritize

 Detail oriented, ability to adhere to and maintain administrative procedures

 Experience developing and implementing administrative procedures preferred

 Ability to work within a team and independently

 Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with, Excellent written communication skills

 Experience and sensitivity in dealing with families of different cultural and racial backgrounds, including visible and invisible dimensions of diversity

 Standard First Aid and CPR C required

 Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date


 Commitment to Organization and Values: Demonstrates and promotes a personal understanding of and appreciation for mission, vision, strategic outcomes and values of the YMCA of Greater Vancouver.

 Service Attitude/Customer Focus: Identifies needs and wants of members/ participants as priority, responds in an effective and timely manner.

 Service Orientation: Deliberately identifies and creates opportunities to enhance each and every person’s YMCA experience.

 Teamwork: Ability to work effectively with others to achieve optimal collective results.

 Communication: Ability to speak, write, listen, and secure information in a variety of settings.

 Outcomes Oriented: Ability to lead, manage and achieve identified goals.

 Self-Management – the ability to work independently within prescribed parameters, discern the relevance of issues and communicate them effectively to program and administrative supervisor(s).

Application Process: Internal applicants should inform their supervisor prior to application. Please apply online using the link below: Step 1‐ Complete online application using the following link:

https://workforcenow.adp.com/jobs/apply/posting.html?client=ymcagv&jobId=87732&lang=en_CA&source=CC3 Step 2‐ Complete online questionnaire using the following link: https://sigmaselect.com/apply/positiondetails.aspx?positionid=621

Application Deadline: August 7, 2015

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Vancouver, BC, CA
Posted on: 2015-08-01
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