YMCA of Greater Saint John Settlement Trainer Full Time in Saint John, NB

YMCA of Greater Saint John

Branch Saint John NB CA

Settlement Trainer
Saint John, NB

Ment training workshops for newcomer clients.  Map out training plans for ongoing, rotational sessions to ensure newcomer….

For over twenty years, the YMCA of Greater Saint John Newcomer Connections
Centre has welcomed newcomers to the Greater Saint John community. As a
leading community organization, Y Newcomer Connections assists immigrants
and refugees with their settlement needs and helps to facilitate their integra-
tion and participation in the community.

position overview

The Settlement Trainer develops and delivers settlement-related orientation
sessions and workshops to newcomer clients at the Y Newcomer Connections
Centre. This position works in conjunction with the Settlement team and LINC
instructors to identify and address knowledge gaps of newcomers who may not
be familiar with Canadian cultural conventions, amenities, and rights & respon-
sibilities. This is a full-time contract position that is subject to annual renewal.
This position reports to the Settlement Supervisor at Newcomer Connections.


  • Research and develop key orientation materials and resources for settle-

ment training workshops for newcomer clients.

  • Work with Settlement team to identify barriers to integration and

knowledge gaps of newcomer families.

  • Map out training plans for ongoing, rotational sessions to ensure newcomer

clients have access to all sessions within a reasonable time frame.

  • Design and develop orientation sessions and workshops (outsourced or in-

house) to address particular aspects of Canadian life and culture.

  • Design and develop seasonal workshops such as income tax return, summer

recreation, winter in Canada, managing home heating, waste management,

  • Input and maintain client records, including clients program attendance rec-

ord, in the Y Newcomer Connections CRM database, as directed by your Co-

  • Report all client-related activity on the Citizenship and Immigration Canada’s

iCARE database on a daily basis.

  • Identify and participate in appropriate professional development opportuni-

ties as approved by the Director of Newcomer Connections.

Skills and qualifications

  • A Bachelor’s Degree, Community College diploma or similar from an accred-

ited institution;

  • Teaching English as a Second Language Certificate (TESL) is considered an

asset but is not required.

  • Approachable and possessing a strong client-centric attitude;
  • Heightened sensitivity to the needs of our immigrant community;
  • Exceptional ability to communicate with clients whose first language is

not English and/or French;

  • A minimum of 3 years’ work experience in a cross-cultural environment;
  • Exceptional oral and written communication skills;
  • Exceptional organizational and interpersonal skills;
  • Ability to work flexible hours;
  • Must be fluent in the English language, knowledge of French is a great


  • Employment is contingent on having a clean Criminal Record Check with

Vulnerable Sector Search.

Competencies required
Commitment to Organization Vision and Values: Demonstrates and
promotes a personal understanding of and appreciation for the mis-
sion, vision, strategic outcomes and values.

Communication: Communicates in a thorough, clear and timely
manner and supports information sharing and goal achievement
across the YMCA.

Professionalism: Demonstrates by example the values and mission of
the YMCA of Greater Saint John.

Integrity: Demonstrates responsible behaviour at all times and
maintains high ethical standards.

Service Oriented: Deliberately identifies and creates opportunities to
enhance each and every individual’s YMCA experience.

Planning and Organizing: Establishes a clearly defined and effective
course of action for self and others to accomplish short and long-
term work goals.

Relatoinship Building and Collaboration: Builds positive interaction
both internally and externally to achieve work related goals.

If you are interested in being a part of a dynamic team and developing
your skills while embarking on the adventure of working for an organization
dedicated to strengthening the foundations of community, we would love
to hear from you!

Please send your resume and cover letter with the following reference,

Settlement Trainer to:
Elizabeth Gibson, HR & Office Coordinator
[email protected] |

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Saint John, NB, CA
Posted on: 2016-02-19
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