Overview

xiBOSS Corporation Bank Resolutions Officer (accounts payable processes) Bedford, Nova Scotia Contract in Halifax, NS

xiBOSS Corporation

Branch Halifax NS CA

Position:
Bank Resolutions Officer (accounts payable processes) Bedford, Nova Scotia
Location:
Halifax, NS

Accounting Services, Finance Shared Services (FSS). University or college degree in accounting, finance, business preferred as well as experience operations…

Bank Resolutions Officer (accounts payable processes) Bedford, Nova Scotia

Duration: 4 month assignment

Start: Early April

Type: Contract Location: Bedford, Nova Scotia

Rate: $16.50

Ref# 59022-1

Job Description : Position Title: Resolutions Officer Department: Accounting Services, Finance Shared Services (FSS)

PURPOSE: Responsible to effectively analyze issues and provide resolution to escalated vendor and business partner inquiries, using expert knowledge of accounts payable processes. Acts as subject matter expert for vendor and business partner care issues, identifying continuous improvement opportunities, developing action plans and solutions. Provides support to AP processors for escalations on Accounts Payable transactions.

Ideal Candidate will have

  • University or college degree in accounting, finance, business preferred as well as experience operations experience in a financial sector environment
  • Experience with Accounts Payable applications (SAP, Oracle, Great Plains)

TIME ALLOCATION: Ÿ Projects assigned 20%Ÿ Reporting and analysis 10% Ÿ Operations and escalations 70%

PRIMARY RESPONSIBILITIES:

  • Takes ownership and accountability for the resolution of issues and concerns at the first point of contact; demonstrating a long-term perspective in addressing vendor/business partner concerns
  • Provides consistent and high quality service within established benchmarks contributing to achievement of service levels (SLA’s and KPI’s)
  • Ensures all documents/data are examined for completeness and accuracy, and takes appropriate steps to correct any errors or omissions
  • Proactively identifies and recommends solutions to recurring errors and service gaps; acts as a referral point/Subject Matter Expert (SME) for sales and service bank employees
  • Ensures invoices are completely coded and sent to R&D daily, ensuring R&D files are picked up in workflow on a timely basis
  • Prepares MILU files which are sent for further processing and payment.
  • Translates business partner requests into FSS AP forms (Separate Handling, Special Processing)
  • Maintaining Generic mail box to ensure inquiries are answered promptly, within SLA’s.
  • Maintain high proficiency in accounts payable systems and processes and controls ensuring compliance with policies and procedures
  • Demonstrate a continuous improvement mindset
  • Exercises due diligence in following operational risk policies, procedures, standards and guidelines.
  • Provide input on documentation as it relates to SOPs.
  • Assist in reviews of transactions/reports/documents to ensure compliance/adherence with policies/procedures/guidelines (SOX, G/L attestation, EUC, Enterprise G/L Attestation policy and APG

AUTHORITIES, IMPACT, RISK

* Coaching and influencing AP processors

* Recommend action plans for gaps identified in review process

* Mitigation of operational, financial and reputational risk

KEY RELATIONSHIPS

  • Accounting Services * Bank Business Partners
  • Procurement * Vendors
  • Vendor Management Office (VMO)
  • T&O, EO&P employees and service partners
  • Internal Audit
  • Operations Risk

POSITION SPECIFICATIONS: § Good knowledge in Accounts Payable processes§ Solid knowledge of all Regulatory and Compliance rules as followso Internal Audit reviewso SOXo Enterprise GL Attestation policyo APGo EUC§ University or college degree in accounting, finance, business preferred as well as experience operations experience in a financial sector environment§ Experience with Accounts Payable applications (SAP, Oracle, Great Plains) § Proficient in Microsoft suite of applications, intermediate to advanced excel preferred § Good communication (verbal and written) * Good people management and change management skills * Operational /process background with exposure to LSS (Lean Six Sigma) or process re-engineering preferred * Ability to operate efficiently in a fast-paced and changing environment§ Good organizational skills and ability to prioritize activities to ensure objectives are met

WORKING CONDITIONS:

Fast paced, dynamic and shared services environment requiring individuals who can respond positively to change management are adaptable, effectively manage issues/risks and operate efficiently within a given framework of deadlines/timetables, prioritizing activities, adjusting normal schedules so that objectives are met.§ Environment that supports diversity, work/life balance with flexible work arrangements.

Daytime (“9 to 5”) working hours§ Requires ability for overtime on an adhoc basis at times of problem resolution required for integrity of business or for coverage during statutory holidays§ Majority of desk work on PC or in meeting room environment

Job Type: Contract

Salary: $16.50 /hour

Required experience:

  • Accounts Payable: 1 year

or proceed with Standard Application Form.

Employment Type: Freelance
Location: Halifax, NS, CA
Posted on: 2017-03-31
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