Overview

Wyndham Worldwide Corporate Service Desk Technician I Full Time in Saint John, NB

Wyndham Worldwide Corporate

Branch Saint John NB CA

Position:
Service Desk Technician I
Location:
Saint John, NB

Wyndham Worldwide is one of the world’s largest hospitality companies offering a broad array of hospitality products, services and accommodations through our…

Wyndham Worldwide is one of the world’s largest hospitality companies offering a broad array of hospitality products, services and accommodations through our premier portfolio of world-renowned brands.

An exciting career opportunity is available in our dynamic team-spirited environment. We are currently seeking one (1) highly motivated Service Desk Technician, in our End User Services Team.

As a Service Desk Technician I, you will provide first level technical support to end users through remote tools received via phone and email. Your Count On Me! service and trouble shooting skills will ensure customers’ needs are met when managing incidents and determining priority. Your accurate and complete description of problems, inquiries and service requests, in a ticket management system, ensures that a proactive approach is taken from the point of receiving the call through to the effective resolution of the customer’s request.

Qualifications

Your background includes:
Post-Secondary technical diploma or equivalent work experience

Minimum of 1 year of technical support experience

An asset in your background includes:
ITIL Certification or other related technical certifications

You have the proven ability to:
Provide Count On Me! Service with excellent interpersonal skills

Communicate effectively while working in a culturally diverse work environment

Be highly self-motivated and self-directed

Prioritize and meet strict deadlines with continual attention to detail

Adapt to a continually evolving environment

As an employer in Saint John for 20 years, we take great pride in our long service workforce.

Our

Count On Me!

Service is experienced by our associates, our franchisees worldwide, as well as,

our Saint John Community.

THE WYNDHAM EXPERIENCE!

We Care About You

We Support You

We Invest in You

We Offer Unique Benefits & Opportunities

And our Count On Me! Service to our customers is also our promise to you!

Wyndham offers monthly incentives, annual increase & bonus! You will experience a commitment to your financial security, health, development and growth through comprehensive benefits, wellness and learning programs.

This adds up to an additional 4 dollars per hour value for you!

And we do like to have fun!

Visit

http://careers.wyndhamworldwide.com/jobs

to submit your cover letter and resume outlining how your education, experience and skillsets will support your success at Wyndham! (Job Number #

1503244!

You can also drop in to our offices at 180 Crown Street, Saint John, N.B or call (506) 646-2700!

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Saint John, NB, CA
Posted on: 2015-03-21
Posted by: