Westport Field Service Engineer – Eastern Canada Full Time in Montréal, QC


Branch Montréal QC CA

Field Service Engineer – Eastern Canada
Montréal, QC

Familiarity with automotive workshops, OEM procedures and processes with service and maintenance experience….

Westport Power is the global leader in natural gas engines and holds the industry’s most comprehensive patent portfolio of robust, reliable, clean and efficient engine technologies. Our extensive market and industry knowledge includes high performance gaseous-fuelled vehicles, engine development, fuel tanks and on-vehicle system engineering, fuel stations, service and support. Westport currently has strategic alliances with three of the world’s top four engine producers and suppliers, six of the world’s top ten truck producers and seven of the world’s top ten automotive OEMs.

Come join the team that is changing the future in the clean energy vehicle industry!

What can you expect in the Field Service Engineer position?

Westport Fuel Systems is currently seeking a very highly motivated self-starter for the position of Field Service Engineer to support field service operations in eastern Canada. The ideal candidate will have an engineering background and some experience in the areas of heavy duty mechanics, customer service, and training. The ideal candidate for this position will be capable of working under minimal direction and be highly organized with strong communication skills.

Position Responsibilities:

•Work with local partners, service providers, and customers to ensure timely and effective support of Westport products
•Provide on-site, hands-on technical support to dealers and customers
•Provide detailed repair reports through service channel to ensure continual product improvement
•Frequent meetings with customers and service partners to ensure good communication and customer satisfaction
•Tracking, evaluating and reporting on customer fleet operations, reliability metrics and repair incidents

What background will make you successful?

•A Bachelor’s degree (Mechanical) in engineering or other related technical field
•0 – 5 years of experience within the heavy duty truck industry
•OEM Engine Technician certifications will be considered an asset
•Hands on mechanical aptitude & knowledge of engines and fuel systems are highly desirable
•Familiarity with automotive workshops, OEM procedures and processes with service and maintenance experience
•Must have excellent organizational skills, demonstrating the ability to efficiently manage priorities, customer expectations and escalations through service team interaction
•Strong interpersonal and communication skills both written advisedand verbal, with the capacity to communicate well with people of varying technical abilities
•Possess a full set of mechanic tools an asset
•Possess MS Office programs skills with emphasis on excel
•Familiarity with natural gas vehicles, systems, and related experience will be considered an asset
•Have the ability to accept highly flexible hours with frequent local travel and international overnight travel up to 50%
•Must be bilingual in French and English

How to submit your interest?
To apply for this exciting opportunity at Westport, please submit your resume and cover letter to our Corporate Recruitment team in confidence by clicking the “Apply” link above. While we thank you in advance for your interest and application, please be advised that we will only be responding to candidates selected for further consideration.

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Montreal, QC, CA
Posted on: 2015-08-01
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