Overview

Westmont Hospitality Group Bilingual Night Auditor, Part-Time Part Time in Anjou, QC

Westmont Hospitality Group

Branch Anjou QC CA

Position:
Bilingual Night Auditor, Part-Time
Location:
Anjou, QC

The incumbent is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local…

Westmont Hospitality Group is looking for a Bilingual Night Auditor Part-time for one of its properties in Anjou.

The incumbent is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. The incumbent is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios.

DUTIES & RESPONSIBILITIES:

  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Posts and files all charges to guest, master, and city ledger accounts.
  • Uses proper telephone etiquette.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Knows all safety and emergency procedures. Is aware of accident prevention policies.
  • Maintains the cleanliness and neatness of the front desk area.
  • Handover shift log-book
  • Follow night audit procedures
  • Follow check in procedures
  • Guest Satisfaction, communication Assigns rooms in a courteous and efficient manner.
  • Records and makes all wake-up calls in an appropriate manner.
  • Must have complete knowledge of policies and procedures to be followed in case of an emergency.
  • Handles all internal control items as hotel policies and procedures dictate.
  • Set-up breakfast where applicable
  • Mining for goal, internet prospecting

MINIMUM QUALIFICATIONS AND SKILLS:

  • Diploma in Business Administration or equivalent experience.
  • Experience (1-3 years) in the hospitality industry is considered a strong asset.
  • Basic accounting skills would be considered an asset.
  • Excellent communication, interpersonal and administration skills.
  • Proficiency / familiarity with computerized systems; MS Word, Excel, Outlook.
  • Ability to gather, compare, analyze and present data.
  • Ability to deal with all levels of management and staff in a professional manner.
  • Ability to multi-task and work within deadlines.

WORKING CONDITIONS:

  • Infrequent handling of queries and calls from guests, and property staff.
  • Works at night, alone with minimum supervision and with no co-workers.

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Montreal, QC, CA
Posted on: 2015-08-18
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