Overview

Westcorp Customer Service Coordinator Full Time in Edmonton, AB

Westcorp

Branch Edmonton AB CA

Position:
Customer Service Coordinator
Location:
Edmonton, AB

Arrange for the purchase and installation of building signage. As a key member of the Commercial Property Management team, the Customer Service Coordinator will…

Position Summary

As a key member of the Commercial Property Management team, the Customer Service Coordinator will provide excellent customer service to all tenants and guests at College Plaza; an office tower located at 8215-112 Street, Edmonton.

Key Responsibilities

  • Assist tenants and guests of College Plaza with any issues or concerns and direct them to the appropriate resource.
  • Accept and dispatch service requests and follow up to ensure services were completed to everyone’s satisfaction.
  • Coordinate leasing of parking stalls within the complex. Assist with dealing with illegally parked vehicles.
  • Arrange for the purchase and installation of building signage.
  • Generate and distribute standard building memorandums.
  • Setup, maintain and audit building keys and access cards.
  • Liaise with contract security and ensure they are informed of all activities within the complex.


Required Skills & Abilities

  • Minimum high school education
  • Minimum three years equivalent experience
  • Experience in Angus software would be an asset
  • Prior experience working in property management would be an asset
  • Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
  • Strong inter-personal and time management skills
  • Ability to organize, execute and follow up in a timely manner
  • Exception written and verbal communication skills
  • Demonstrated ability to provide exceptional customer service and effectively resolve customer concerns
  • Security clearance required upon offer of employment
  • Possess sensational customer service philosophy
  • Highly organized, results oriented and ability to work in a multi-functional team environment
  • In alignment with Westcorp Values:
    • Integrity, Vitality, Accountability, Results, Collaboration, Learning and Innovation

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Employment Type: Full Time
Location: Edmonton, AB, CA
Posted on: 2018-04-04
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