Overview

We Care – Home Health Services Nurse Manager Full Time in Saskatoon, SK

We Care – Home Health Services

Branch Saskatoon SK CA

Position:
Nurse Manager
Location:
Saskatoon, SK

Work in partnership with stakeholders to identify service gaps and build service delivery models that fill these gaps and/or increase volume/referrals….

Care Manager – Saskatoon

Are you a results-oriented yet adaptable leader, known for your interpersonal and problem-solving abilities? Do you coach and develop your staff to ensure the delivery of optimal care and ensure client satisfaction? If so, CBI Health Group has an opportunity with your skills in mind.

As a Care Manager within local CBI Home Health/We Care Office, you will provide overall clinical and service delivery leadership, nurturing and developing relationships with stakeholders and optimizing the effectiveness and efficiency of available talent. We will count on you to champion a culture that energizes and engages all staff, from mentoring and coaching supervisors and care providers to minimizing attrition. Overseeing effective patient experience and care planning in line with the organization’s clinical goals and service delivery standards, you will build a team that achieves or surpasses stakeholder expectations and company targets aligned with CBI Values and Vision.

PRIMARY DUTIES

As a Care Manager, you will:
Develop and revise Service Delivery Models, as required, to ensure all clinical processes and care pathways are current and consistently adhered to

Ensure a patient- and family-centred approach in the development and implementation of service delivery models

Ensure all clinical staff are working within, and maximizing, their scope of practice to maximize service effectiveness and efficiency

Identify trends and opportunities to improve service, and proactively implement changes to processes and procedures that affect clinical care

Ensure clinical excellence through regular monitoring and action planning/execution on clinical outcomes and targets (KPIs)

Ensure effective hiring, onboarding, performance management and mentoring/coaching of care supervisors so they can model desired behaviours to care providers

Ensure team members have the tools and knowledge to understand and meet patient expectations, are well aligned with the Key Accountabilities of their roles and are meeting performance expectations

Promote and facilitate communication and collaboration between team members and within the larger CBI Home Health and We Care network, including provincial clinical leadership teams

Develop and nurture local relationships with key stakeholders and referral sources to become a trusted advisor for clinical, service delivery or general challenges of stakeholders

Work in partnership with stakeholders to identify service gaps and build service delivery models that fill these gaps and/or increase volume/referrals

Ensure frequent, effective and timely communication between staff and external stakeholders (patients, families, referral sources, funders)

Scan the environment for new opportunities that add volume to current operations

Liaise with discipline-specific external associations

Provide clinical input into business development and/or service delivery model development opportunities

Ensure the Patient Experience meets or exceeds expectations

Ensure local service delivery execution aligned with key metrics (KPIs)

Work closely with the Director of Operations to address positive or negative trends in overall program performance

Ensure staffing requirements meet demand levels, and staffing levels reflect trend (positive or negative) and planned/expected growth in line with workforce planning and recruitment strategies

Ensure a healthy and safe environment for patients and employees

Proactively identify risks related to clinical services, and support development of risk mitigation

Perform regular chart audits to ensure service delivery standards are met or exceeded

Act as a clinical resource, providing guidance, coaching and mentoring to nurture a culture of learning

Effectively communicate best practices, ensuring adherence to established guidelines – locally, regionally and centrally

Provide input into developing clinical education and training needs and/or opportunities.

QUALIFICATIONS

To take on the role of Care Manager, you must:
Possess a current registration with College of Nurses of Saskatchewan as a Licensed Practical Nurse

Have 3 – 5 years of supervisory experience and/or experience within the home health industry

Possess a valid driver’s license with access to a reliable vehicle

Have the ability to provide best possible solutions to problems that align with policies and uphold best practices

Assure that proper client documentation in being followed by reviewing client logbooks, flow sheets or any other client centered documents. This may be in conjunction with supervising Team Leaders on an as needed basis

Ensure Incident Reports (IR) are completed in an accurate and timely fashion and that they are forwarded to the necessary parties

Ensure that policies and procedures are enforced and upheld by all Care Providers

About CBI Health Group:
CBI Health Group is Canada’s largest provider of integrated community healthcare. For over 40 years, we have remained totally committed to improving the health and enriching the lives of Canadians.

What sets us apart is our ability to work as a unified network dedicated to the ongoing learning that allows us to foster best practices, improve access to care and create better results for our patients. We organize our teams and services to ensure the right professionals and caregivers provide the right service, at the right time, in the right place.

In over 250 facilities, our services are provided by a dedicated team of more than 11,000 administrators, support staff and caregivers that include physiotherapists, occupational therapists, registered massage therapists, kinesiologists, chiropractors, speech-language pathologists, psychologists, physicians, nurses, dietitians and behaviour therapists.

The CBI group of companies includes CBI Health Centres, CBI Home Health, We Care Home Health Services, Monarch House, CBI Workplace Solutions, and CBI Assessment Services. Our expanding transitional and residential community care network now numbers more than 60 homes nationwide.

At CBI, our people really care and believe that by working together, we can aim higher and make great things happen every day.

Facebook: facebook.com/cbihealthgroup | Twitter: twitter.com/cbihealthgroup | www.cbi.ca

CBI Health Group is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process.

To apply for this position, submit your resume to Human Resources at [email protected] , stating “Care Manager, Saskatoon” in the subject line, by April 21, 2017. We thank all applicants; however, only those selected for an interview will be contacted.

Fill by:
Apr 28, 2017

Contact:
Mansask Recruitment

[email protected]

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Saskatoon, SK, CA
Posted on: 2017-03-31
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