Walmart Canada Director, Communications Full Time in Mississauga, ON

Overview

Walmart Canada

Branch Mississauga ON CA

Position:
Director, Communications
Location:
Mississauga, ON

Through the design and implementation of strategic associate communications, differentiate our employment brand and maintain a positive work culture to engage

Through the design and implementation of strategic associate communications, differentiate our employment brand and maintain a positive work culture to engage & inform associates; ultimately inspiring them to deliver on business strategy and advocate that Walmart Canada is a great place to work and shop.

Position Responsibilities

Lead the People Communication Centre of Excellence: Establish the vision for Associate Communications and the required processes, infrastructure and developmental priorities in order to design and deliver best-in-class communication strategies which enhance associate engagement, maintain a positive work culture and define the employment brand while delivering on objectives.

Establish the infrastructure: Identify appropriate channels (including internal social media, manager toolkits, events & direct-to-associate media) & cadence for effective associate communications along with required vendors & partners to facilitate execution (e.g. communicators, photographers, videographers, designers, communication agencies etc.).

Develop the team: Set expectations & provide framework for accountability and development, working with team members to identify career goals and objectives and providing ongoing support, advice and counsel.

Develop communication strategies: Direct the creation and implementation of innovative and effective targeted people communication strategies that stand out and achieve objectives. Strategies should include sustainable solutions which are aligned with our corporate & employment brands. Ensuring appropriate context and consistency in messaging is essential to aligning all communication to the Walmart Canada strategy and should become standard practice. Materials may include talking points, presentations, visual communications, videos, social news, etc.

Advice and counsel: Guide and support peers and leaders to solve People communication challenges while ensuring overall consistency of strategic direction, positioning and messaging. This position and the Associate Communications team is also responsible for Executive associate communication advice and counsel including CEO Associate Communications (blog) and Executive/HO Communications (WAM).

Alignment & stakeholder management: Work closely with internal partners (Operations, marketing, eCommerce, Corporate Affairs, Global Associate Communications, Finance, Legal, etc.) to implement People communications while ensuring alignment of objectives, messages, tools and channels; leveraging best practices and synergies wherever possible.

Measurement: Establish a communication dashboard and conduct regular review of communication programs and channels to ensure activities deliver on objectives, refining programs as needed to ensure they remain effective. Stay active on latest trends and best practices identifying opportunities for application within Associate Communications.

Issue management: Support the development of integrated People Communication responses to specific issues and events e.g. industry issues (war for talent) and crisis communications (natural disasters).

Qualifications

Minimum Education Required: Bachelor’s Degree

Minimum Years of Experience Required: 8+ Years

Post-graduate certificate (PR/Communications).

Licensing & Other Qualifications

Well-developed business acumen – able to rapidly learn all aspects of the company’s operations and activities in order to communicate effectively with intended audiences.

Superb listening, influencing and communication skills to build relationships and achieve results in a dynamic, fast paced environment- generating results through others.

Ability to synthesize information from a variety of sources; critical thinking/judgement

Experience in creative development process from concept through production, including experience in designing, implementing and managing communications campaigns.

Bilingualism, an asset.

Accessibility

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Walmart will accommodate the disability-related needs of applicants and associates as required by law.