Overview

Victorian Order of Nurses for Canada Client Service Associate – Part Time Part Time in Halifax, NS

Victorian Order of Nurses for Canada

Branch Halifax NS CA

Position:
Client Service Associate – Part Time
Location:
Halifax, NS

Requirements Grade 12 required, university/college education preferredMust have office administration certificate or equivalent experienceMedical terminology…

Overview The Service Delivery team will operate on a 7 days per week schedule, and the successful candidate must be available to work some weekends as well as evenings and holidays.
Responsibilities Work as part of the Service Delivery team in the intake of new clients, and the planning and maintenance of client visits and service recordsLiaise with funders, clients and the care team in the community regarding services and information and is the first point of contact for all incoming service requestsCoordination of service providers schedules and updatesReceive and process referrals and updates and responds to phone inquiries from community, customers, clients, doctors, service providers and other agenciesCoordinate all standardized data input, triaging of calls and information Work closely with frontline nurses, supporting their day to day needsOther duties/task as assigned by Manager
Requirements Grade 12 required, university/college education preferredMust have office administration certificate or equivalent experienceMedical terminology certificate would be an assetAbility to provide high quality customer service in a fast paced environment with multiple priorities and competing deadlinesDemonstrated skills in conflict resolution, problem solving & critical thinkingExcellent communication skills; both written and oralDemonstrated proficiency using the Microsoft Office suite of programs, including Word, Excel, and PowerPoint Work Conditions and Physical Capabilities: Fast-paced environment; Attention to Detail; Lift and carry using appropriate lifting techniques; Bend, push, pull, grip, reach, kneel, crouch using good body mechanics; Walk sit, stand, climb stairs; Repetitive fine hand movements. VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at http://www.von.ca/en/accessibility for further details or contact us directly at [email protected]

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Halifax, NS, CA
Posted on: 2017-02-11
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