Victoria Inn Hotel & Convention Centre Guest Service Agent Part Time in Winnipeg, MB

Overview

Victoria Inn Hotel & Convention Centre

Branch Winnipeg MB CA

Position:
Guest Service Agent
Location:
Winnipeg, MB

Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel…

Candidate must have an Excellent written communication, Judgement, Dependability, Client focus, Excellent oral communication, Team player, Reliability, Effective interpersonal skills

Job Description:
Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Process guests’ departures, calculate charges and receive payments, Follow emergency and safety procedures, Handle wake-up calls, Provide customer service, Answer telephone and relay telephone calls and messages

Education: Secondary (high) school graduation certificate/ Hospitality and Tourism Management Diploma

Experience1 year to less than 2 years

Job Type: Part-time

Required experience:

• Customer Service: 1 year

Required education:

• Diploma/Certificate