Vice President, Commercial Banking in Laval, QC

BMO Financial Group

Branch Laval QC CA

Vice President, Commercial Banking
Laval, QC

o Ensure cash management needs are identified and work very closely with local Cash Management teams to… Sales Management • Strategic Market Analysis…


Full time

The VP Commercial (CBAM) is accountable for the implementation of commercial strategy to optimize the customer experience, drive sales results and maximize profitability while ensuring productivity standards are maintained for their sales team.

The VP Commercial is responsible for their Commercial Portfolio, including managing associated risk, retaining and growing customers and managing their sales force, ensuring a well-respected and easily identified in-market brand presence for BMO.

Managerial & Sales Leadership

  • Leading and driving an ‘in market’ sales team to increase commercial sales volumes, contain risk and provide a high level of customer service
  • Execution of BMO’s Commercial strategy within specific market which will include:

o Business development and acquisition of new commercial customers (lending and cash management) within a specific market

o Retaining existing customers through strong service levels and increasing share of wallet

o Executing Commercial HQ campaigns ‘on the ground’ in local market including product and marketing launches.

  • Lead a team of commercial salespeople to achieve sales targets and strong customer satisfaction (NPS).

o Recruitment of Commercial Account Managers (CAMs) and succession planning of those roles.

o Ensure effective orientation of CAM team guiding them in their development and learning plans.

o Ensure cash management needs are identified and work very closely with local Cash Management teams to identify and act on opportunities.

o Support to Community Manager to ensure expedient workflow of new deals and Annual Reviews.

o Partner closely with Senior Manager, Support and Senior Manager, Cash Management to ensure strong customer satisfaction.

o Ensure effective workforce planning and talent management across local team.

  • Be a strong partner and collaborator with relevant BMO teams beyond the immediate Commercial team:

o Ensure non-commercial sales opportunities are identified and acted upon. Partner with appropriate BMO sales teams including retail, specialized sales, CFD, private banking and others to provide/solicit referrals as appropriate.

o Ensure high levels of customer satisfaction through strong coordination with applicable BMO support teams. Escalate issues as required to Regional Vice President, Commercial Banking.

  • Personal development: Participate in ongoing development to remain current on the financial services industry and market trends and develop leadership skills.
  • Proactive management of local portfolio:

o Manage asset quality of portfolio. Partner closely with credit partner to ensure effective risk management of portfolio. Provide coaching to teams to minimize credit exposures as needed.

o Manage risk and minimize losses through audit, monitoring as appropriate and in accordance with BMO’s Policies and Procedures.


  • Contribute to the overall strategic direction of the Commercial Community
  • Develop, execute, and continuously monitor against annual targets for the community including:

o Sales and Business Development

o Portfolio Management

o Human capital planning

  • Review progress to plans and targets, oversee implementation of actions necessary to correct issues in customer experience, sales performance, productivity or risk areas

Maximizing Growth and Profitability

  • Develop ‘on the ground’ reputation for BMO as the commercial bank of choice with new and existing customers. Act as a ‘centre of influence’ for BMO in their specific community.
  • Identify and provide referrals to other banking partners.
  • Actively engage in the market representing BMO in the community through active participation in community events and networks which may include local industry and trade associations.
  • Regularly assess local competition and identify local market opportunities. Act on opportunities and identify competitive pressures to VP as needed.

Coaching and Assessment

  • Lead a team of commercial salespeople to achieve sales targets and strong customer satisfaction (NPS).

o Coach CAMs and/or SBBs to achieve local targets.

o Solicit Community Manager feedback on performance of CAMs and coach accordingly.

Risk and Compliance

  • Manage risk and minimize losses through audit, monitoring and control reports and functions, ensuring compliance requirements, audits and verifications are completed in accordance with Bank Policies & Procedures and regulatory, legal and ethical requirements
  • Ensure all credit decisions/recommendations are made in accordance with sound credit-granting principles and will ensure compliance with overall Bank and regulatory policies and guidelines
  • Ensure the effective planning and control of unit operating expenses in accordance with business forecasts to ensure spending is maintained within budget
  • Monitor and escalate issues not under direct managerial control.


  • Perform administration activities
  • Follow-up on recruiting / staff related activities


Specific Qualifications:


for the granting

of credit with


Skills and

specialized training


Business Planning



Media Relations


to negotiate

Sales and Marketing

Sales Management

  • Strategic

Market Analysis

  • Skills Development

At BMO, you have more than a job. We help you turn your potential into performance.

Working here means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great customer experiences.

BMO Financial Group is committed to an inclusive, equitable and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives.


Commercial Banking

Primary Location



P&C Canada Divisions-X000020



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Employment Type: Full Time
Location: Laval, QC, CA
Posted on: 2014-09-13
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