VERSACOLD LOGISTICS SERVICES Customer Order Representative – Temporary (Seasonal) F/T and P/T Part Time in Abbotsford, BC

Overview

VERSACOLD LOGISTICS SERVICES

Branch Abbotsford BC CA

Position:
Customer Order Representative – Temporary (Seasonal) F/T and P/T
Location:
Abbotsford, BC

Position Title: Customer Order Representative – Temporary (Seasonal) Full Time and Part Time Positions Reports to: Manager, Warehousing Solutions Department:

Position Title: Customer Order Representative – Temporary (Seasonal) Full Time and Part Time Positions
Reports to: Manager, Warehousing Solutions
Department: Operations
Location: Abbotsford, BC – Valley Facility 31785 Marshall Road, Abbotsford BC V2T 5Z8
Hours: Flexibility to accommodate operational needs during days, evenings, nights and weekends

Job Purpose:
The Customer Order Representative is responsible for ensuring that an excellent standard of service and a high level of customer satisfaction are always maintained.

Key Responsibilities:

• Works closely with customers over the phone and through email to meet all of their needs, responding in a timely manner.
• Processes and inputs customer orders using Warehouse Management System software. This includes running stock reports to check for product availability, generating work orders and checking all orders for special requests.
• Compiles sorts and verifies the accuracy of data before it is entered in the system.
• Maintain records by accurately matching orders to correct paperwork and back up.
• Prepares and creates warehouse receipts.
• Trouble shoots inventory issues as needed.
• Traces orders as required and notifies customers of activity regarding their product.
• Prepares Truck Load Lists and Bills of Lading for all outbound orders, with a focus on the Versacold Distribution trucks leaving in the late evening.
• Other responsibilities as assigned

Knowledge, Skills and Experience:

• Strong communication skills; written, listening and verbal.
• Able to accurately key data at a high pace
• Excellent interpersonal skills.
• Ability to quickly and accurately compare similarities and differences among sets of letters, numbers;
• Ability to work independently with limited supervision;
• Works well in a team environment and can also work independently.
• Proven ability to effectively prioritize work flow to ensure deadlines are met in a fast-paced environment.
• Demonstrates a positive and professional attitude.
• Detail-oriented with strong organizational and time management skills; ability to multi-task.
• Proficient in Microsoft Office with an emphasis on Word, Excel, and Outlook.
• Minimum high school graduation; related post-secondary training an asset.

How to Apply:

Please submit your resume and fax to : 604-852-2891

Job Type: Temporary

Required education:

• High school or equivalent