OverviewVancouver Island Health Authority Training Lead – Registration Practice and Reliability Full Time in Vancouver Island, BC
Vancouver Island Health Authority
Branch Vancouver Island BC CA
Training Lead – Registration Practice and Reliability
Vancouver Island, BC
In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a…
In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Coordinator of Admitting and Patient Placement, the Training Lead – Registration Practice and Reliability supports and facilitates the orientation, education and training of Admitting and Patient Placement staff. The Training Lead – Registration Practice and Reliability assists with ensuring registration reliability and guiding the implementation of new processes within Admitting and Patient Placement. The Training Lead – Registration Practice and Reliability works directly with Admitting and Patient Placement staff as a leader, mentor and trainer to ensure quality standards and procedures are being met. Provides role modelling and leadership to promote a positive learning culture, standardized registration and bed management practises.
A level of education, training and experience equivalent to a Bachelor’s Degree in Business Administration or related field and a minimum of five (5) years of recent, related experience preferably in a large, complex organization. Valid BC Driver’s License and access to personal vehicle required as travel is a requirement of the position.
Sound knowledge of existing systems and processes that support movement of patients through the acute care system.
Ability to develop educational strategies and programs.
Knowledge of adult education and learning principles and ability to integrate into programs and strategies.
Demonstrated leadership skills.
Excellent interpersonal, problem solving and conflict management skills.
Ability to communicate effectively, both verbally and in writing.
Ability to deal effectively with others including Patient Placement staff, Coordinators Site Operations, inpatient units, patients and physicians.
Ability to keyboard at least 50 w.p.m.
Knowledge of medical terminology.
Physical ability to carry out the duties of the position
Employment Type: Full Time
Location: Vancouver Island, BC, CA
Posted on: 2016-12-05