Vancouver Community Network UBC Learning Exchange – Computer and Drop-in Intern Internship in Lower Mainland, BC

Vancouver Community Network

Branch Lower Mainland BC CA

UBC Learning Exchange – Computer and Drop-in Intern
Lower Mainland, BC

Ability to do web-based research and to evaluate the usefulness of the information. The UBC Learning Exchange Interns will work mainly in the Computer and Drop…


UBC Learning Exchange

Interns will work mainly in the Computer and Drop-in Programs where they will assist in tackling the ‘digital divide’ by supporting patrons to access computer resources, understand the Internet and learn common computer software programs. The Drop-in program is a fundamental program for the Learning Exchange, facilitating marginalized groups to engage or re-engage with lifelong learning. The Drop-in is often the first step for patrons who go on to volunteer leadership roles in other programs. For some patrons, the Youth Intern may be their first and main contact at the Learning Exchange. Tasks are technically straightforward (basic computers and office equipment) but require significant interpersonal skills, and the ability to empower others, and work with people who belong to marginalized groups. Assertiveness, sensitivity and self-awareness are helpful assets and will also be developed, along with skills in community capacity building and working with people who may be educationally/socially/economically marginalized.

Participating youth must:

  • be between the ages of 15 and 30 at the time of intake;
  • have demonstrated skills achievement at the post-secondary level ( this means that you must have more than secondary school achievement) ;
  • intend to gain ICT skills and knowledge;
  • meet the job requirements of the IHO, which should included stated ICT-related activities;
  • be a Canadian citizen, permanent resident or person who has been granted refugee status in Canada and be legally entitled to work in Canada; and
  • must not be in receipt of Employment Insurance (EI) benefits.

In collaboration with the UBC Learning Exchange staff, the selected candidate will:

  • Help to create a harmonious and learning-oriented environment in the Learning Exchange’s afternoon Drop-in Program by welcoming and supporting patrons with enthusiasm and respect, assisting them in developing their interests, capacity and leadership
  • Co-facilitate Computer Skills workshops
  • Support learners and volunteer facilitators in peer-based educational programs by registering, tracking and informing participants, providing necessary supplies and materials, offering encouragement and advice, and other tasks
  • Assist in planning, publicizing and coordinating special activities
  • Assist with record keeping and other administrative duties such as booking rooms; receiving and distributing mail and faxes; ordering and maintaining supplies
  • Respond to public inquiries by providing basic information regarding Learning Exchange programs and resources, answering phones and taking messages. Direct calls to other staff members as appropriate
  • Help keep Learning Exchange public space neat and tidy throughout the day, including stocking supplies and keeping kitchen/washroom presentable
  • Attend staff meetings, and participate in Learning Exchange and VCN team activities.
  • Assist in any other related activities as required

The candidate should have or be interested in developing the following skills and assets:

  • Proficient in the following computer applications: MS Word, Excel, PowerPoint, and Internet.
  • Familiarity with a variety of Social Media platforms
  • Ability to provide administrative assistance including answering phones, taking messages, coordinating meetings, typing correspondence, handling mail.
  • Ability to type at 40 wpm and operate the normal range of office equipment.
  • Ability to provide assistance to patrons during computer workshops.
  • Ability to do web-based research and to evaluate the usefulness of the information
  • Recent first-hand experience in the Downtown Eastside and familiarity with community services preferred.
  • A working knowledge of at least one other language an asset.
  • Ability to communicate effectively and tactfully with a diverse group of people including faculty, staff, students and the public in giving and obtaining information.
  • Strong organizational and interpersonal skills.
  • Ability to respond appropriately in difficult or challenging situations; to problem solve, resolve conflict and work with patrons to identify beneficial solutions to all parties.
  • Ability to exercise a high level of tact, discretion and diplomacy.
  • Motivated by a work environment that values inclusion, collaboration, celebration, learning, pragmatism and sustainability
  • Able to work occasional evenings and weekends.
  • Other duties as assigned.

HOURS : 35 hours/week
SALARY : $15/h

APPLY HERE: http://yid.vcn.bc.ca/placements/job-ubcle/

Internship provided via the Vancouver Community Network Youth Internships Program and is funded under the Youth Employment Strategy and Industry Canada.

or proceed with Standard Application Form.

Employment Type: Internship
Location: Surrey, BC, CA
Posted on: 2015-07-31
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