University of British Columbia Project Manager I Full Time in Vancouver, BC

University of British Columbia

Branch Vancouver BC CA

Project Manager I
Vancouver, BC

Provides direction and guidance to AV contractors, IT service staff and AV & Engineering technicians to make sure the project is completed as assigned….

The Project Manager I manages the entire lifecycle of a small project or phases of a larger project which include developing a project plan, coordinating the activities of a project team, identifying appropriate resources needed, and developing schedules to ensure timely completion of project.

Organizational Status

Works within the Projects group as part of the team providing services such as the planning, managing, monitoring, evaluation and installation of AV system to the University Community and off campus clients. Reports to the AV Manager.

Liaises with personnel from other UBC units such as, Information Technology, Project Services, various other Campus service units, University technology professionals, UBC Properties Trust, external consultants, architects, designers, contractors, trades, faculty, staff and students.

Work Performed

Specific Duties:
– Prepares project plans and aspects of contingency plans.
– Develops schedules and timelines for the various departments to ensure work performed is completed on schedule.
– Allocates resources to projects according to project plans and resource availability.
– Consults with UBC internal departments and external departments, groups, and contractors with the goal of providing reliable AV infrastructure, service solutions and system integration/installation to small- to-medium-to-large sized projects.
– Prepares AV budget estimates and quotations based on project requirements.
– Provides project management for the delivery of AV projects for classrooms and other UBC spaces.
– Reviews and approves AV specifications.
– Creates project logs, documenting the steps and people interactions needed and performed during all the phases of a project. Produces written reports outlining the progress of projects, writes signoff letters and other documents associated with the completion of a project.
– According to approved plans, makes necessary contacts, obtains signatures and authorizations for necessary forms, and notifies necessary units within UBC.
– Ensures project billing requirements are completed.

Core Duties:

– Initiates projects following appropriate project management methodology including gathering and defining project requirements, developing project charters, project plans, budgets and schedules, identifying staffing requirements, and forming project teams.

– Follows project management methods, procedures and quality objectives, and tracks metrics for assessing progress.

– Provides work direction and leadership to assigned project team, including scheduling, assignment of work, review of project efforts and removal of roadblocks which may inhibit project success.

– Assesses variances from the project plans, budgets and schedules, develops and implements changes as necessary to ensure that the project remains within specified scope and is within time, cost, and quality objectives, and keeps management aware of the situation.

– Conducts formal review with business sponsor at project completion to confirm acceptance and satisfaction.

– Identifies and recommends potential improvements in current methodologies.

– Develops and maintains a productive working relationship with project sponsors, vendors and key clients.

– Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.

– Performs other related duties as required.

Supervision Received

Works with considerable latitude. Reports to the AV Manager for project or service-related activities. Results are reviewed to ensure that overall effectiveness and long term objectives have been achieved.

Supervision Given

The position supervises one senior technician. However, position is responsible for explaining procedures to all the resource people and stakeholders involved. Provides direction and guidance to AV contractors, IT service staff and AV & Engineering technicians to make sure the project is completed as assigned. Monitors progress of projects as assigned and coordinates activities to ensure that deadlines are met.

Consequence of Error/Judgement

Errors in estimates could result in the project going over budget. Errors in scheduling could result in delays forcing the University to miss construction and/or occupancy schedules.


Undergraduate degree in a relevant discipline. Undergraduate degree in Electrical Engineering preferred. Professional certification in PMI, CTS, CTS-D is an asset. Demonstrated ongoing career development through active and self-motivated professional development in the field of business analysis and related disciplines. Minimum of three years experience or the equivalent combination of education and experience. Minimum of three years experience with AV and VC integration. Experience with Crestron, Extron, CISCO, SMART products is required. Proven track record of initiating and completing successful projects. Experience in a higher ed environment is an asset. .

Ability to conduct needs analyses, plan, organize, manage, monitor, complete, and evaluate projects within allocated time and resources.

Ability to write clear and well-structured documents related to projects (e.g. AV requirements, project plans, budget estimates, service level agreements, quotations, project status reports, sign-off agreements, etc).

Ability to deliver defined results within budget and schedule.

Ability to present project information to audiences of mixed/little AV knowledge and experience.

Ability to effectively manage multiple tasks and priorities.

Ability to effectively facilitate groups to achieve appropriate outcome.

Ability to prioritize and work effectively under pressure to meet deadlines.

Ability to make sound decisions in circumstances of ambiguity, uncertainty, and pressures of limited time.

Exceptional organizational skills.

Excellent customer relations skills.

Strong interpersonal skills with the ability to resolve conflicts at all levels.

Ability to exercise tact and discretion.

Excellent knowledge of AV & IT communications concepts.

Excellent knowledge of infrastructure and connectivity practices.

Good knowledge of construction safety procedures.

Collaboration – Actively solicits ideas and opinions from others to efficiently and effectively accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance.

Communication for Results – Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of interrelated situations, asks probing questions, and solicits multiple sources of advice prior to taking action when appropriate.

Problem Solving – Investigates defined issues with uncertain cause. Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems. Suggests alternative approaches that meet the needs of the organization, the situation, and those involved. Resolves problems and escalates issues with suggestions for further investigation and options for consideration as required.

Accountability – Sets objectives that meet organizational needs. Provides recommendations to individuals and teams on ways to improve performance and meet defined objectives. Monitors and provides feedback on individual and team performance against defined standards.

Analytical Thinking – Coordinates the information gathering and reporting process. Reviews trends and compares to expectations. Conducts research to define problems and prepares responses to anticipated questions. Prioritizes multiple issues and opportunities. Identifies relationships and linkages within several information sources. Anticipates issues that are not readily apparent on the surface. Identifies root causes and effects. Defines priorities within performance objectives. Reports and identifies areas that need guidance in order to resolve complex issues. Anticipates the possible outcome of potential solutions.

Business Enterprise Knowledge – Keeps informed on business operations data. Gains consensus for suggestions from supervisors and project teams. Implements solutions for technological improvements that align with day-to-day business needs. Provides a business-based rationale for determining the necessity of incremental technological improvements and communicates viewpoint using the customers’ own terminology.

UBC hires on the basis of merit and is strongly committed to equity and diversity within its community. We especially welcome applications from visible minority group members, women, Aboriginal persons, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

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Employment Type: Full Time
Location: Vancouver, BC, CA
Posted on: 2015-07-31
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