Overview

UBREAKIFIX Repair Technician Full Time in Regina, SK

UBREAKIFIX

Branch Regina SK CA

Position:
Repair Technician
Location:
Regina, SK

Serves customers by providing the best solution and experience for their technology repair needs. NOW HIRING – Looking for Amazing People for Regina North and…

NOW HIRING – Looking for Amazing People for Regina North and Regina East Locations!!!!
Repair Technicia n / Customer Service Representative
*Join the team of Regina’s Professional Electronics Repair Company! UBREAKIFIX boasts it’s commitment to customer service excellence and is excited to bring Professional Repair to the Regina Market with multiple locations to serve the community!*

Job Title: Repair Technician – meaningful and rewarding work in a cutting edge industry!
Pay Rate: $12.00 Per Hour; Wage Increases Every 6 Months pending positive employee performance reviews. After 3 months, or pending approval from management, employees may also qualify for monthly bonus as well Health, Dental, and Prescription Benefits!
Job Purpose: Serves customers by providing the best solution and experience for their technology repair needs.
Minimum requirements:

  • 1-3 years of customer service/retail sales experience an asset but not required
  • Proven ability to learn new, required skills to ensure the best possible customer experience
  • Must have the ability and drive to continuously meet monthly sales goals
  • Basic computer skills
  • Strong organizational and time management skills
  • Able to keep your composure when faced with multiple deadlines
  • Great attention to detail
  • Ability to work well with others in a small, close knit team
  • Reliable transportation
  • Prior retail wireless experience an asset but not required

Tasks and Responsibilities Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand

  • Assist customers from initial check in process all the way through to the completion of their repair
  • Create clear communication pathways between customers and fellow techs, through thorough note taking.
  • Provide recommendations for problem resolution
  • Diagnose, troubleshoot and repair devices
  • Explain complex technical issues to customers in a non-technical, simple to understand manner
  • Provide repair and replacement estimates to customers
  • Provide additional recommendations for accessory up-selling
  • Ensure that all repairs meet or exceed uBreakiFix quality standards
  • Greet customers in a friendly, professional manner and maintain a positive work environment
  • Answer phone calls to the store with a professional, courteous and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit
  • Keep track of all devices and inventory while safeguarding all store stock
  • Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
  • Maintain the cleanliness and professional appearance of the store

Company: uBreakiFix – Location: Multiple Locations. Available Start In: 2-3 Weeks. Full TimePay: $12 per hour
Job Type: Full-time
Required experience:

  • Customer Service: 1 year

Required license or certification:

  • Driver’s Licence (Preferred)

Job Type: Full-time

Job Location:

  • Regina, SK

Required education:

  • High school or equivalent

Required experience:

  • Customer Service: 1 year

Required license or certification:

  • Driver’s Licence (Preferred)

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Regina, SK, CA
Posted on: 2016-09-08
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