OverviewTrudeau-Dupré Human Resources QUALITY CONTROL AND ASSURANCE SPECIALIST Temporary in Montréal, QC
Trudeau-Dupré Human Resources
Branch Montréal QC CA
QUALITY CONTROL AND ASSURANCE SPECIALIST
Prefer a Post-Secondary degree from a College or University or equivalent work experience in a contact center quality role – requires knowledge of Quality…
Implement various test methods and standards to ensure performance and quality. Act with safety, efficiency, quality and productivity to assure that products and systems meet stated requirements. Responsibilities: – Conducts quality checks and inspections as assigned to ensure the products and systems that are created by the local organization meet specifications. – Collects, records, and evaluates quantitative metrics that provide descriptive data for the determination of compliance to requirements.
- Works with department staff to improve quality, resulting in greater efficiency, accuracy, and/or reliability of test outcomes. – Develops and supports suppliers to achieve ongoing conformance with employer’s requirements and continual improvement in quality. – The role requires close cooperation with responsible buyers, OPEX, Sustainability & Compliance, Project Management and R&D/Engineering, among others. – Reports in an accurate and timely manner on Quality and Operational Excellence (Q&OpEx) metrics and Key Performance Indicators (KPIs) for the analysis and management of local processes.
- Utilizes measurement systems to produce data that reflect the accurate characteristics of materials, products, systems, and processes. – Utilizes safety systems to perform work, resulting in an accident-free workplace. Notifies others when unsafe situations are observed and works with local safety teams to improve the safety systems. Qualifications: – Prefer a Post-Secondary degree from a College or University or equivalent work experience in a contact center quality role – requires knowledge of Quality Management principles and topics.
- Minimum 2-5 years’ experience in Quality Assurance/Control – Knowledge of SAP and Advanced Excel level (essential) – Strong computer skills and advanced Reporting Skills in Word. Profile : – Ability to work well in a team environment and adapt to a new direction. – Ability to work closely and communicate with a multicultural workforce. – Detailed Oriented – Advanced problem solving skills Working conditions: – Working hours are flexible – 40 hours per week – Contractual position (8 month firm).
- Salary offered from $60k to $70k based on experience. – Accessible by public transportation and free parking available. – International company and reputation in the industry. – Work on a high level project.
Employment Type: Temporary
Location: Montreal, QC, CA
Posted on: 2016-09-08