Trillium Health Partners Customer Support Associate (Scheduling) Full Time in Mississauga, ON

Overview

Trillium Health Partners

Branch Mississauga ON CA

Position:
Customer Support Associate (Scheduling)
Location:
Mississauga, ON

If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in…

• Maintain staffing operations throughout the department
• Obtain daily staff requests and fill them efficiently
• Process employee vacation requests
• Secure coverage for vacancy shifts
• Uphold accurate system for tracking staff over a variety of shifts
• Monitor the equalization of hours of employees as per Collect Agreement
• Coordinate with Team Leaders on new staff onboarding and training schedule
• Track a document all staff training
• Carry out payroll functions for large Corporate Services groups
• Work with Team Leaders and Managers verify payroll accuracy
• Create a six week schedule for all Corporate Services groups
• Answering phone calls from outside and within hospital
• Provide front-line service to all customers, follows up on task completion and customer requests
• Prints and collates various reports, inputs schedules and makes changes to schedules and rosters
• Any other tasks as assigned

We thank all those who apply but only those selected for further consideration will be contacted.

Trillium Health Partners is identified under the French Language Services Act.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca

Internal candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.