Trigyn Windows Server Operations Specialist (L3) Contract in Montréal, QC


Branch Montréal QC CA

Windows Server Operations Specialist (L3)
Montréal, QC

Assisting in major environment events such as power down and disaster recovery. Our direct financial services client has an opening for a Windows Server…

Our direct financial services client has an opening for a Windows Server Operations Specialist (L3) in Montreal, Quebec.

The client is looking for a Level 3 Server Operations Specialist to maintain technology infrastructure, providing operational stability by following and using the tools, policies, processes and procedures available. The consultant will also be involved in numerous project based activities aiming to expand and enhance the services provided within the environment. The consultant will work with us to evaluate, discuss, listen to and re-think ideas to move forward in a productive manner, providing constructive feedback when necessary.

Primary responsibilities:

  • Responding to L2 escalations.
  • Resolving incidents impacting hosts or environment.
  • Creating, reviewing, maintaining and updating documentation.
  • Working with global colleagues to provide globally consistent processes and procedures.
  • Investigating & troubleshooting root causes via problem management
  • Escalating and liaising with additional internal/external groups when required, resulting in satisfactory resolution.
  • Facilitating knowledge amongst colleagues.
  • Planning and controlled execution of releases into the managed environment.
  • Working with engineering groups to deliver value to customers.
  • Providing input into Business Continuity Planning and Practices.
  • Participating in an on call rotation, this is cycled between over 10 people at present.
  • Assisting in major environment events such as power down and disaster recovery.

Skills required:

  • Experience in supporting Windows Operating Systems including Windows Server 2008R2, 2012R2 and 2016
  • Experience in deploying, migrating and supporting one or more of Citrix products (e.g. Citrix NetScaler, Citrix XenApp and XenDesktop) or Microsoft technologies on a large scale environment (e.g. Active Directory, System Center Suite including Operations Manager, Configuration Manager and Orchestrator, WSUS, Failover Clustering DFS-R, DFS-N, Printing)
  • Understanding of Performance Analysis and Troubleshooting tools (e.g. Sysinternals Tools, PerfMon, Splunk, ExtraHop, etc.)
  • Good understanding of Network layers
  • Good communication skills in English and the ability to effectively communicate with technical / non-technical personnel
  • Scripting skills (PowerShell preferably)

Desired skills:

Any of the below:

  • Understanding of Cloud technologies including Microsoft Systems Center and Azure
  • Working knowledge of security and threat management principles
  • Clustering and Storage Management technologies
  • Understanding of hypervisor virtualization technologies such as VMWare ESX and Microsoft Hyper-V
  • Experience with client management products (e.g. IBM Bigfix, Microsoft System Center, Tanium, Chef)
  • Knowledge of threat management principles

  • Education Level: Bachelor’s Degree



For Immediate Response, Please send your Resume to [email protected]

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company.

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Employment Type: Freelance
Location: Montreal, QC, CA
Posted on: 2018-05-23
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