Overview

Town of Georgina Registration & Booking Coordinator Temporary in Georgina, ON

Town of Georgina

Branch Georgina ON CA

Position:
Registration & Booking Coordinator
Location:
Georgina, ON

Maintain annual Insurance Certificate binder and the facility user insurance premium. And necessary approvals (liquor permits, insurance certificates, etc.)….

To administer the Recreation and Culture registration and booking software program,
including staff training and user support and to provide assistance to the Registration and
Booking Supervisor in the areas of policy recommendation and implementation and facility
scheduling.

SUPERVISION RECEIVED:
Registration and Booking Supervisor

DIRECTION EXERCISED:
None

WORKING PROCEDURES:
Provide staff training and user support for the on-line facilities booking program regarding
permits and programs, including program registrations.

Liaise with Registration Software Support/Maintenance including upgrading computer
software/ installation and troubleshooting.

Prepare month end reporting in order to transition data from Registration Software to the
Town’s GL account.

Monitor and audit daily, weekly and monthly accounting tasks and maintenance to the
Registration Software.

Assist with reconciling and resolving accounting issues.

On behalf of Recreation and Culture respond to inquiries, verbally or in writing, and/or
resolves complaints from the general public, community groups, organizations, users,
relating to facilities and general Recreation and Culture matters.

Complete refunds with respect to facility booking rental deposit returns and issue
solutions. Implement remedial penalties to rental deposit returns when applicable.
Monitor facility services trend analysis and provides recommendations that identify
effective and efficient systems for scheduling facilities, sports fields and parks.

Coordinate scheduling and regular/re-occurring bookings and review policies to ensure
compliance.

Prepare Holiday ice programming and facility closure lists for approval and distribution.

Maintain annual Insurance Certificate binder and the facility user insurance premium
program to ensure all Town requirements are met and manage monthly reporting and
payment. Make recommendations regarding risk management where applicable.

Maintain Registration Software POS system for all locations to include up to date POS
items.

Liaise with Parks and Facilities Division regarding schedules, major events, maintenance,
major capital projects, and complaints and upgrade requirements from arena, parks and
sport field users. Prepare accurate weekly reporting to facility groups and updates
Registration Software with new information/changes.

Assist in coordinating all major event bookings and the requirements of the Town
pertaining to the events (i.e. Badass Dash, Triathlon, Terry Fox Run, Home Show, etc.).

Coordinate and provide annual statistical information for legislated government reporting
of performance measures.

Prepare monthly SOCAN reporting along with payment on SOCAN licensed facilities.

Attend and record minutes of pre and post season meetings with all sports groups.

Modify and update Registration Software system with all new pricing for facilities and
programs and maintains hardcopy in the Facility Pricing and Listings Binder.

Book Town facilities and issue permits; calculates fees for rentals, ensuring all payments
and necessary approvals (liquor permits, insurance certificates, etc.) are received prior to
issuing facility keys to the users/customers.

Prepare detailed invoicing for major facility users.

Liaise with the York Region District and the York Region Separate School Boards for the
booking of sports fields, arenas, etc. including the Sutton Multi-Use Management
Committee.

Recommend, administer and/or implement policies relating to facility usage, ice allocation,
user fees.

Issue resident parking passes and assists external locations with questions regarding the
resident parking pass policy.
Assist with the coordination of facility and administration related information for seasonal
brochure.

May be required to attend special events on behalf of the Department and/or assist as
requested.

Member of the Central Ontario Facility Coordinators Association and attends quarterly
meetings.

Provide back-up relief during peak periods, vacations, and other absences of divisional
staff.

The above statements reflect the general details considered necessary to describe the
principal functions and duties of the position and will not be construed as a detailed job
description of the work requirements that may be inherent in the job.

SKILL/KNOWLEDGE REQUIREMENTS:
Two year College Diploma in Recreation & Leisure Services, Office Administration or
related discipline , plus additional training/courses in Database
Management/Administration.

Minimum of two years previous experience in a municipal recreation environment, with
experience in database management/administration/user support preferably with CLASS
or ActiveNet, along with fully functional computer skills utiizing various programs with a
preference for Microsoft Windows, Microsoft Word and Excel.

Strong verbal and written communication skills to deal effectively with the public,
organizations/agencies/user groups, and to provide technical support/training to
Registration Software users.

Working knowledge of cash handling procedures.

Ability to prioritize work and to work under pressure to meet deadlines.

Valid Ontario Class G Driver’s License.

Flexibility to work evenings and/or weekends as required.

Up to one year period of adjustment, orientation and adaptation on the job.

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Georgina, ON, CA
Posted on: 2015-07-31
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