Overview

Thiên Minh Group Receptionist for Scenic Cruise, Full Time in Ontario

Thiên Minh Group

Branch ON CA

Position:
Receptionist for Scenic Cruise,
Location:
Ontario

 Dealing with special requests from Guests, complaints or problems, and report. Wake up calls for the Guests & departments required for early duty….

Greet the Guests as they enter/depart and complete check-in/out procedures.

 Learn the names and personally recognize the Guests and their cabins, memorize their habit, preference & requirements

 Maintain high visibility in lobby/library/front desk area, projecting a professional and polished appearance (according to our standards) and contributing to the overall ambiance of hospitality.

 Handing out keys & boarding cards

 Being able to answer any questions by Guests in relation with services on board, ship facilities, timings of meals, departure time for sightseeing and any

Operations other aspect of the cruise. Taking and passing on messages to Guests.

 Preparing bills and taking payments.

 Dealing with special requests from Guests, complaints or problems, and report them.

 Answer telephone calls and transfer calls to the appropriate person. Internal wake up calls for the Guests & departments required for early duty

 Liaise between departments and provide clerical support

 Assist all departments in sending requisitions, purchasing orders to stores & offices

 Attend any onboard event & meeting where presence is required

Hanoi Office: Ho Chi Minh Office: th th 12 floor, 70 – 72 Ba Trieu, 8 floor, 157 Pasteur

Hoan Kiem District, Hanoi, Vietnam District 3, Ho Chi Minh, Vietnam

T: +84 4 3926 3148 T: +84 8 3820 8822

F: +84 4 3926 3152 F: +84 8 3820 4020

www.tmgroup.vn

PERSON SPECIFICATIONS

Knowledge

 Minimum of 2 years’ proven management experience in similar position in cruise lines, four or five star hotels and resorts.

Skills

 Fluency in written and spoken English a must with additional European or Asian language(s) an advantage.

Attitude

 ….

 ….

HOW TO APPLY?

Please submit TMG application form in the direct link below, your CV and letter of interest to [email protected]

and be noted that only short-listed candidates will be contacted.

Download link : http://www.buffalotours.com/uploads/TMG_Application%20Form.docx

Hanoi Office: Ho Chi Minh Office: th th 12 floor, 70 – 72 Ba Trieu, 8 floor, 157 Pasteur

Hoan Kiem District, Hanoi, Vietnam District 3, Ho Chi Minh, Vietnam

T: +84 4 3926 3148 T: +84 8 3820 8822

F: +84 4 3926 3152 F: +84 8 3820 4020

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Ontario, CA, US
Posted on: 2015-09-24
Posted by: