The Law Society of British Columbia Member Services Representative Full Time in Vancouver, BC

The Law Society of British Columbia

Branch Vancouver BC CA

Member Services Representative
Vancouver, BC

Completion of a post-secondary education, preferably as a Legal Administrative Assistant or Paralegal. Processing of financial transactions, collection of fees…

Are you looking for an organization where diversity and a common sense of purpose are more than just words on the wall? Join the Law Society of British Columbia. Our staff, volunteers and Benchers are committed to one common goal: upholding and protecting the public interest in the administration of justice.

The Law Society is recruiting a Member Services Representative, who will report to our Manager, Credentials & Licensing. The Member Services Representatives advise applicants, review and process applications, maintain membership records, ensure the annual regulatory requirements are met, and coordinate a variety of activities and projects which occur throughout the life cycle of a license to practice. The incumbent is expected to exercise considerable independent judgment and action in a complex, multi-faceted role with a deadline based need for attention to detail.

The duties of the position include:

  • Providing advice to a variety of inquiries received from applicants for admission and reinstatement, relating to good character repute and fitness and from members relating to returning to practice, advising within set policies and procedures covered by the Legal Profession Act, the Professional Liability Insurance policy and the Law Society Rules.
  • Determining whether to approve applications for admission, reinstatement, membership, returning to practice, law corporation permits and LLP registrations or to refer to the Manager.
  • Responsible for coordinating a variety of detailed transactional activity including the Call and Admissions ceremonies, Bencher interview process, annual fee billing and invigilating and/or coordinating exams.
  • Processing of financial transactions, collection of fees and refund requests.
  • Administration of the mandatory Continuing Professional Development Program including deciding which learning modes meet the criteria and determining individual members requirements.
  • Ensuring members are in compliance with mandatory practice requirements such as completion of Continuing Professional Development Requirements, Annual Practice Declaration and Small Firm Practice Course and deciding when to refer matters of non-compliance to Manager.
  • Verifying the authenticity of lawyer signatures and deciding the information to be included on a Certificate of Standing based on the Law Society records.
  • Ensuring that the records and information on the centralized member database for the organization and the public is accurate and up-to-date.
  • Providing advice to the public on issues relating to location of their legal files and preparing Affidavits if necessary.
  • Assists in administering the Unclaimed Trust Fund to ensure monies qualify for acceptance.
  • Implementing new directives and/or Rule changes approved by the Benchers, including creation of business processes.
  • Performing other related duties and participating in special projects as assigned by the Manager.


  • Completion of a post-secondary education, preferably as a Legal Administrative Assistant or Paralegal.
  • Minimum four years of office experience, preferably in a legal setting as part of a team environment.
  • Excellent time management and writing skills.
  • Professional judgment and sound communication skills.
  • Advanced knowledge of Microsoft Office and databases.

To apply, please email a resume and cover lhttps://www.lawsociety.bc.ca. The closing date for this competition is May, 27, 2016. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Job Type: Full-time

Local candidates only:

  • Vancouver, BC

Required experience:

  • Office Experience (Legal industry preferred): 4 years

Required education:

  • Diploma/Certificate

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Vancouver, BC, CA
Posted on: 2016-05-19
Posted by: