The Fairmont Empress Fairmont Gold Attendant Part Time in Victoria, BC

The Fairmont Empress

Branch Victoria BC CA

Fairmont Gold Attendant
Victoria, BC

Our 477 room hotel with beautiful turn of the century architecture complements our warm and engaging service of turning moments into memories for our guests….

Fairmont Gold Attendant
Primary Location : Canada-Victoria-The Fairmont Empress
Employee Status : Regular

Fairmont Gold Attendant
Fairmont Gold is a special place! The personalized service provided as you greet your Guests at check- in or serve them in the private lounge, will show them that you truly care. The luxury our Guests experience and the memories you make as a Fairmont Gold Attendant will create a sense of loyalty that will ensure their return.

Hotel Overview:

The Fairmont Empress majestically sits at the cornerstone of Victoria’s Inner Harbour. Our 477 room hotel with beautiful turn of the century architecture complements our warm and engaging service of turning moments into memories for our guests.

Summary of Responsibilities:
Reporting to the Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following:

  • Provide food and beverage service to the Fairmont Gold floors
  • Set up and serving of breakfast in the Fairmont Gold lounge
  • Delivery of individual coffee/fruit juice orders to Fairmont Gold guest rooms
  • Assist Fairmont Gold co-workers in morning activities
  • Washing dishes
  • Controlling inventories and ordering pertinent supplies for use in Fairmont Gold
  • Adhering to “room warming” procedures as detailed in Fairmont Gold Standards manual
  • Advise Room Service of requirements of VIP guests
  • Ensure the Fairmont Gold floor is free of Room Service trays
  • Other duties as assigned


  • A minimum of one (1) year recent experience (in the last five years) in a food and beverage related position in a quality establishment
  • “Serving It Right” and “Food Safe” certification
  • Completely fluent English language skills; both written and verbal
  • Must be empathetic to guest and staff needs and respond with urgency
  • Excellent organizational skills with a high level of responsibility and commitment
  • Proven ability to initiate action and ideas
  • A team player with proven success in relationship building
  • Commitment to provide excellent service and exceed guests’ expectations
  • Clear, precise, professional and helpful telephone manner
  • Impeccable grooming and presentation

Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
• Frequent standing and walking throughout shift
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
Visa Requirements:

Must be legally eligible to work in Canada
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Job Level : Colleague
Schedule : Part-time
Shift : Rotating / Shift Work
Travel : No
Closing Date : 28.Aug.2015, 1:59:00 AM
Job Number: EMP00526

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Victoria, BC, CA
Posted on: 2015-08-17
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