The Fairmont Banff Springs Server – Vermillion Room Full Time in Banff, AB

The Fairmont Banff Springs

Branch Banff AB CA

Server – Vermillion Room
Banff, AB

Understanding and adhering to all hotel policies, procedure and standards including those related to Alberta Health and EcoSure….

Primary Location


Canada-Banff-The Fairmont Banff Springs

Employee Status



Server – Vermillion Room

A Server at the Vermillion Room is responsible for providing all patrons of the Bar & Brasserie with an incomparable dining experience. Our Servers are dynamic and passionate in their approach to Food & Beverage service, constantly turning a diner’s meal into a memorable experience by treating each person individually and catering their interaction.

Restaurant Overview:
The Vermillion Room is, in essence, a Brasserie. Our all-day restaurant serves breakfast & dinner, lunch during the week, and brunch on weekends. With a 273 seated dining room, 4 semi-private dining rooms, and a central bar with an additional 11 seats the Vermillion Room bolsters a lively, fun atmosphere bustling with diners and showcases the philosophy of local eating, good living, and community.

Hotel Overview:
For over 125 years, The Fairmont Banff Springs has built a distinct and iconic reputation. With 757 guest rooms, world-class golf and spa experiences, 78,000 square feet of expansive conference facilities, and one of the largest food & beverage operations in North America, our Castle in the Rockies is the place to ignite a brilliant career. This is a vibrant workplace with tremendous growth and mentorship opportunities; a place for colleagues who aspire to deliver amazing guest service, learn, grow and innovate.

The Rocky Mountain lifestyle doesn’t disappoint. Just a 1-hour drive from Calgary, Banff uniquely blends a community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s all at your doorstep; this year-round, mountain culture offers true work–life balance in one of Canada’s most spectacular destinations. Our welcoming community is cultural, and dynamic.

Summary of Responsibilities:
Reporting to the

Restaurant Leadership team,

responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Complete Daily Operations (i.e. opening and closing duties, stocking, polishing, cleaning and maintaining walk-ins, fridges and other areas as assigned by the Manager on duty)

Meet, greet and seat guests and coordinate with other colleagues and MOD regarding preferences, allergies and special occasions

Maintaining an extensive product knowledge of menu items, beverage offerings and outlet operations

Have full knowledge of all food menu items, garnishes, contents and preparation methods

Maintain quality and timeliness of service as per Fairmont Service Essentials and Leading Quality Assurance standards

Practice effective up selling and suggestive selling techniques to drive outlet revenue

Maintain accurate billing, cash handling, cash out, and float procedures

Understanding and adhering to all hotel policies, procedure and standards including those related to Alberta Health and EcoSure

Other duties as assigned

Minimum 2 years experience as a Server in a high-volume and fast paced environment required

Valid Alberta Pro Serve certification required

Extensive wine, beer and cocktail knowledge is essential

Previous cash handling experience essential

Previous point-of-sale system experience essential

Endless staff events, subsidized staff housing, daily duty meal in our staff cafeteria, employee travel program, food & beverage/fitness centre/spa/golf discounts, competitive extended benefit plans (medical, vision, dental), employee assistance program.

Physical Aspects of Position (include but are not limited to):

Ability to carry and serve 3 plates at one time is essential

Constant standing and walking throughout shift

Frequent lifting and carrying up to 40 lbs

Occasional kneeling, pushing, pulling, lifting, bending & stretching

Occasional ascending or descending ladders, stairs and ramps

Environment includes variable temperatures, noisy & fast paced

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Whether you’re launching your career or seeking meaningful employment, we invite you to visit


to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!


At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle

East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Job Level








Rotating / Shift Work




Closing Date


20.Jan.2018, 11:59:00 PM

Job Number:

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Banff, AB, CA
Posted on: 2018-01-10
Posted by: