The Dufresne Group Customer service agent (Net Promoter Score Interviewer) Full Time in Winnipeg, MB

Overview

The Dufresne Group

Branch Winnipeg MB CA

Position:
Customer service agent (Net Promoter Score Interviewer)
Location:
Winnipeg, MB

Languages English Education Completion of high school . Credentials (certificates, licences, memberships, courses, etc.) Not applicable . Experience 7…

Languages

English

Education
Completion of high school . Credentials (certificates, licences, memberships, courses, etc.)
Not applicable . Experience
7 months to less than 1 year . Business Equipment and Computer Applications
Windows; General office equipment; Electronic mail; Internet browser . Specific Skills
Receive and log complaints; Investigate complaints; Access and process information; Perform general office duties . Work Conditions and Physical Capabilities
Attention to detail . Work Site Environment
Confined spaces . Transportation/Travel Information
Own transportation; Public transportation is not available . Essential Skills
Reading text; Document use; Numeracy; Writing; Communication; Working with others; Problem solving; Finding information; Computer use .

Other Information

Interview customers by telephone & record information into computer to grade & comment on the service experience. Typing speed of 35wpm minimum. Must have Internet & Outlook experience. 1-2 shifts/wk