The Corporation of the City of Markham Aquatics Supervisor II – Summer Internship in Markham, ON

The Corporation of the City of Markham

Branch Markham ON CA

Aquatics Supervisor II – Summer
Markham, ON

Current Lifesaving Society "Life Saving Instructor" and Lifesaving Society "Swim Instructor", Current National Lifeguard Service;…

Job Description
Applications are now being accepted from summer students for an Aquatics Supervisor Level 2 position in the Recreation Services Department, Community and Fire Services Commission. Please submit your cover letter and resume on-line.

Posting Closes: February 15, 2017
Hours of work: 35 to 40 hours per week. Shifts are generally Monday – Friday but may include some evenings and weekends

Job Summary: The Supervisor Level 2 assists with overseeing the delivery of Aquatics programs, assists with related Aquatics administrative functions and provides leadership and direction to part-time Aquatics staff and volunteers at an assigned aquatics facility. In addition, this position is responsible for acting as a key information source to the Pool Supervisor and/or Community Program Coordinator providing customer feedback, suggesting program/service enhancements, competency requirements for new hires, training and development needs and ideas for on-going improvement.

General duties include:

  • As part of the Aquatics team, this position provides a safe and secure environment for patrons and staff and reports to the Community Program Coordinator
  • Opens and closes the facility in accordance with opening and closing procedures
  • Assists with the scheduling of staff in consultation with the Community Program Coordinator
  • Assists with the planning and implementation of City wide and facility specific staff training and provides coaching and mentoring as required
  • Monitors staff instruction and guarding to maintain program quality
  • Assists with part-time Aquatics staff and volunteers with decision making, troubleshooting and problem solving
  • Carries out and acts as a role model for required Aquatic Instructors and Lifeguard performance standards
  • Administers and supervises specialized programs such as school rentals
  • Provides “hands on” leadership with planning, implementing and evaluating pool programs and Aquatic services and provides suggestions for improvement to the Community Program Coordinator
  • On a daily basis, provides direct feedback to part-time Lifeguards and Aquatic Instructors both verbally and in writing as required
  • Provides quality customer service by answering inquiries while on duty and resolves day to day customer/patron engagement issues
  • Supervises the pool/deck environment to ensure the safety of all patrons and staff
  • Ensures National and Provincial standards are followed by Aquatic staff for lifeguarding techniques and swimming instruction
  • Competently administers emergency procedures for the facility
  • Administrative tasks include monitoring and keeping records
  • Cash management includes daily, weekly deposits, balancing and securing cash

The successful candidate will have:

  • High School Diploma is required
  • Minimum of one year experience as a Lifeguard and/or Aquatics Instructor
  • Demonstrated knowledge and expertise in the methods, standards, regulations, tools and equipment in instructing/lifeguarding
  • Experience with cash management
  • Current Lifesaving Society “Life Saving Instructor” and Lifesaving Society “Swim Instructor”, Current National Lifeguard Service; Current Standard First Aid (with AED), Current Airway Management, Aquatics Supervisor Training (AST) and Examiners
  • Good customer service and communication (written and verbal) skills to deal courteously and effectively with the public
  • Ability to lead staff and work tactfully as part of a team
  • Positive attitude
  • Enjoys working with people of all ages
  • Ability and fitness level to perform life guarding and rescue skills to standard

(All staff qualifications must be current from the beginning to the last day of each session. Qualifications that are due to expire during a session must be re-certified prior to the start of the season and staff will be required to provide proof of registration for the re-certification.)

Summer student applicants must be currently enrolled in a full time educational institution and must also be enrolled full time for the fall season.

We thank all applicants who apply but only those who are selected for an interview will be contacted.

The City of Markham is committed to providing accommodations for people with disabilities throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

or proceed with Standard Application Form.

Employment Type: Internship
Location: Markham, ON, CA
Posted on: 2017-01-25
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