The Children’s Aid Society of Haldimand and Norfolk Program Assistant Contract in Townsend, ON

Overview

The Children’s Aid Society of Haldimand and Norfolk

Branch Townsend ON CA

Position:
Program Assistant
Location:
Townsend, ON

*JOB SUMMARY: * Under the general supervision of the Child Welfare Supervisor, provide clerical and administrative support services to the Society’s Services

JOB SUMMARY:

Under the general supervision of the Child Welfare Supervisor, provide clerical and administrative support services to the Society’s Services Departments, including Intake, Family Service, Children’s Service and Resources.

This is a contract position of up to six (6) months.

RESPONSIBILITIES:

• Provide administrative support for all client programs and services.
• Input and maintain information in client database; produce statistical reports as required.
• Assist with the organization of client records and files; complete other client/program services as assigned.
• Provide administrative assistance to Child Welfare Supervisors and Child Protection Workers.
• Receive administrative coverage calls and respond as required.
• Provide reception and program support back-up services.
• Actively uphold the principles identified in the Society’s Code of Ethics.
• Work in compliance with the provisions of the Occupational Health and Safety Act and regulations there under.
• Apply for Birth Verification and apply for and discharge Health Cards for children in care; obtain immunization records, medical and school reports, and dental exam dates for children in care; process child tax credit forms.
• Develop and maintain the Family Service & Intake coverage schedule; co-ordinate schedules for Resource and Case Review Committee and Permanency Planning Meetings.
• Co-ordinate resource client records; maintain resource contact lists.
• Assist with the preparation of departmental audits.
• Input data for volunteer and foster programs into Income Manager and produce reports as required.

KNOWLEDGE & SKILLS REQUIRED:

• Competency in the use of a variety of office equipment, computer hardware/software; high degree of computer keyboarding skill.
• Tact & diplomacy when dealing with the public, staff and collateral agencies.
• Excellent verbal, written and listening communication skills; excellent interpersonal skills.
• High degree of organizational skills; ability to work independently and respond to a variety of requests.
• Ability to prioritize and problem-solve; ability to analyze situations and react appropriately.
• Ability to work as part of a team; ability to assume independent projects.

QUALIFICATIONS:

• Grade 12 plus 1-2 years community college in a Secretarial/Business Program.
• Legal experience an asset.

Job Type: Contract

Required education:

• Diploma/Certificate