Overview

The Calgary John Howard Society user support technician Part Time in Calgary, AB

The Calgary John Howard Society

Branch Calgary AB CA

Position:
user support technician
Location:
Calgary, AB

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software;…

Job requirements

Languages English

Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience

Major Work Area Social service or charity agency

Experience 2 years to less than 3 years

Work Setting Help desk

Specific Skills Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties

Security and Safety Enhanced reliability security clearance

Own Tools/Equipment Cellular phone

Transportation/Travel Information Own vehicle; Valid driver’s licence; Travel expenses paid by employer

Work Conditions and Physical Capabilities Handling heavy loads; Attention to detail; Combination of sitting, standing, walking; Bending, crouching, kneeling

Computer and Technology Knowledge Word processing software; TCP/IP; Spreadsheet; MS Windows; Internet; Device drivers; Networking hardware; Intranet; Servers; File management software; Communication software; Desktop publishing software; MS Office; SharePoint; Wireless networks; Desktop applications; Multimedia software

Personal Suitability Initiative; Effective interpersonal skills; Accurate; Excellent oral communication; Excellent written communication; Organized

How to apply

By email: [email protected]

Advertised until: 2018-03-28

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Calgary, AB, CA
Posted on: 2018-03-15
Posted by: