Terrace and District Community Services Community Support Worker Temporary in Terrace, BC

Terrace and District Community Services

Branch Terrace BC CA

Community Support Worker
Terrace, BC

Experience developing arousal cycles and care plan profiles. The Support Worker provides care, guidance, and support to people who have a developmental…

Reference Number: 602-10/33

Position: Community Support Worker Position
TDCSS Youth and Family Services Department

Summary : Youth & Family Services develops, coordinates and delivers a variety of group and individual support services for children, youth and their families.

Using a respectful, person served centered team approach; the Support Worker provides care, guidance, and support to people who have a developmental disability.

Key Duties & Responsibilities:

  • Maintain a high ethical standard with regard to the person’s served right to be treated with dignity and respect. This includes, but is not limited to, promoting a positive image of the person served in the community.
  • Present a positive image of the Agency in the community. This includes but is not limited to abiding by the TDCSS’s Policy and Procedures, including the Code of Conduct and the Code of Ethics
  • Utilize a variety of approved, person-served centered, respectful techniques and approaches to provide care, guidance, and support.
  • Work with assigned persons served individually or in groups, to facilitate the attainment of goals.
  • Network with co-workers regarding issues relevant to the support of the person receiving services.
  • Prepare for each shift by becoming familiar with current person served/support issues.
  • Provide for the medical and personal needs of persons served in a respectful, proactive manner as directed by the Supervisor and/or the person served service plan.
  • Facilitate the attainment of goals, implement and evaluate steps (progress) in cooperation with the participant, the participant’s family, the Supervisor, MCFD staff, and others as directed by the Supervisor.
  • Actively participate in person served program planning and evaluation sessions as requested by the Supervisor.
  • Actively participate in staff meetings, performance reviews, and planning sessions, as requested by the Supervisor.
  • Facilitate appropriate communication between the person served and their family, Supervisor, community and other supports and services.
  • Treat all matters relating to the person served, TDCSS business, and TDCSS business as confidential.
  • Maintain files and logs according to standard practice and TDCSS policy and procedure.
  • Actively participate in Society and community committees, Task Forces and Boards as approved by the Supervisor.
  • Maintain current working knowledge of and abide by all relevant Program and Society policy and procedures, and Federal and provincial legislation.
  • Explore ongoing professional development opportunities and participate in training as requested by the Supervisor.
  • Report all noteworthy changes and/or potentially difficult situations to the Supervisor and make recommendations for solution using approved procedures.
  • Perform other related duties as assigned by the Supervisor.

Hours 35 – 40 hrs. FULL-TIME

Must be willing to work a flexible schedule


Diploma in a related human / social service field & one (1) year recent related experience. Or an equivalent combination of education, training and experience.


  • Preferably holding a relevant diploma or certificate with experience providing service to people who have a developmental disability.


  • TDCSS Competency Based Modules



  • Open Future Learning Competency Based Modules
  • Non-Violent Crisis Intervention
  • Non-Aversive Behaviour Management
  • Diploma in a related field
  • One other relevant training/workshop


  • Proven ability to work as part of a team


  • Experience in working with people with challenging behaviors
  • Experience in working with people who have a dual-diagnosis
  • Experience developing arousal cycles and care plan profiles


  • Proven problem-solving ability
  • Ability to liaise with outside agencies
  • Self-motivated
  • Physical fitness level that meets the needs of the individuals
  • Able to follow programs as set out by program supervisor
  • Ability to adapt to meet the clients’ emotional and developmental changes
  • Time management and organizational skills


  • Creativity


  • Demonstrated competency in written & verbal communication
  • Valid Class 5 driver’s license
  • Vehicle with business insurance and the ability to provide transportation to people in the back seat
  • Ability to participate in a variety of recreational activities (swimming, skating, etc., on all shifts worked)


  • Proficiency in computer use

An equivalent of education and/or experience will be considered for this job. Job Descriptions are available upon request from the TDCSS Youth and Family Services Office.

Pay and Benefits will be in accordance with TDCSS and BCGEU Local 312 Collective Agreement. This position requires union membership.

TDCSS is an equal opportunity employer. All qualified applicants are encouraged to apply, however only successful applicants will be contacted.

This position is open to male and female applicants.

Please apply for each posting that you are interested separately, even if you have previously applied with TDCSS.

Grid Level 10

All applications must be submitted to: hiring

Date Posted: October 28, 2016 Closing Date: November 4, 2016

Job Type: Temporary

Required education:

  • Diploma/Certificate

Required experience:

  • human or social service field: 1 year

Required license or certification:

  • BCDL Class 5

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Terrace, BC, CA
Posted on: 2016-11-02
Posted by: