OverviewTELUS Communications Rackperson/Frames Technician (Temporary) Temporary in British Columbia
Branch BC CA
Rackperson/Frames Technician (Temporary)
Related post secondary education in telecommunication or relevant field would be an asset. We’re a high-performing team of individuals who collectively make…
The Frames team performs various tasks related to provisioning voice and data orders by running and terminating jumpers. In this position, you can work from multiple central offices around the Lower Mainland and receive varying shift schedules between 7am – 5pm Monday to Saturday based on business requirements.
Please note: These are temporary on-going opportunities; however, training will likely be full-time for the first 4 weeks.
Physically run jumpers in a Frame, remote or SAC box
Assist technicians with queries and troubles
Provision voice and data service orders related to rack work
Utilize several systems to obtain order information, verify records and process order information
Results or Outcomes:
Requests are completed accurately and within timelines
Frames are maintained to prevent interruption of service to customers
Rewards of joining TELUS include:
A competitive wage starting at $21.39 per hour
Other monetary incentives such as employee share purchase plan and TELUS services discounts
Best-in-class training and development programs
An opportunity to build your career with a growing, leading-edge team!
If this sounds like an exciting opportunity and you meet the skills and abilities below, we encourage you to apply!
Required Knowledge, Skills & Abilities:
Clean & valid BC Class 5 Driver’s License or other provincial equivalent. (Driver’s License and a Driver’s Abstract will be requested as proof)
Minimum high school diploma with Math 11 completion or equivalent. (Transcripts and/or diplomas will be requested as proof)
Knowledge of the provisioning process is an asset
Must follow safe work practices and abide by all safety rules and regulations
Must be willing to work a variety of shifts Monday to Saturday between 7AM – 7PM
Must have mechanical ability
Must possess Personal Computer navigational skills
Demonstrated professional oral and written communications skills
Fluent in English
Self-motivated, work well with minimal or no direct supervision
Ability to effectively handle both favourable and unfavourable customer interactions
Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required
Ability to work effectively in a team environment and collaboratively with other departments
Maintain a high level of performance under the pressure of time constraints and a fast-paced changing environment
Demonstrated ability in planning and organizing to meet scheduled deadlines
Attention to detail
Must meet applicable testing requirements
Required Professional Designation/Certification:
Related post secondary education in telecommunication or relevant field would be an asset
Who is TELUS?
We’re a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
The TELUS team is as diverse as the society we live in and the customers we serve. We’re also passionate about creating success for our customers, our shareholders, our communities and our team.
Do you share our passion?
create future friendly® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Employment Type: Temporary
Location: , BC, CA
Posted on: 2015-09-24