TELUS Communications Clinical Analyst (Systems Analyst I) – TELUS Health Full Time in Kelowna, BC

TELUS Communications

Branch Kelowna BC CA

Clinical Analyst (Systems Analyst I) – TELUS Health
Kelowna, BC

In this role, as a key member of our TELUS Health team, you will be at the forefront of providing excellent customer support as it relates testing, training,…

Join our team!

Do you thrive in a fast-paced, team-centric environment? Are you a detailed-oriented individual who loves working on solving problems using creative solutions? If you want to be in a space where your knowledge and experience are used to make collaborative decisions to improve the health outcomes for Canadians, then read on as this is the job for you!

Here’s the impact you’ll make and what we’ll accomplish together!

In this role, as a key member of our TELUS Health team, you will be at the forefront of providing excellent customer support as it relates testing, training, providing timely follow-up and, implementation activities. In this position you will be joining a growing team Analysts transforming & converting health data for Canadian doctors to a TELUS EMR (Electronic Medical Record). This is an exciting opportunity to leverage your experience and skillet within an innovative and collaborative environment. Your work will be crucial to the success of the EMR platform within TELUS Health!

Here’s how…

As part of the team, you’ll be responsible for:
  • Meet with clients to conduct requirements gathering and perform validation in-person and over teleconference
  • Facilitate data review sessions with Physicians
  • Assess impacts and trends of potential client pain points to propose feasible solutions to the data team
  • Ensure internal and external customers receive timely and accurate project information and status updates
  • Handle all migration issues with tact and diplomacy, working as an advocate for our internal and external clients
  • Develop excellent working relationships with stakeholders at all levels to build consensus
  • Follow up on the outcome of data issues found during review sessions
  • Work with various teams to identify roadblocks, resolve issues, track go-live dates and ensure timely completion for each project


You’re the missing piece of the puzzle…

Functional Skills:

  • Avid problem solver
  • Self-starter with the ability to self-motivate, prioritize, and independently execute assigned work
  • Ability to stay highly organized in a fast paced environment
  • A passion for delivering results to drive an outstanding customer experience
  • Passion for helping to generate creative solutions to problems
  • Proven ability to craft positive, concise written communications
  • Capable of listening and interpreting client feedback to understand workflow and identify any potential issues with migration
  • Highly collaborative, a persuasive presentation style, and polished communication skills
  • Intermediate proficiency with MS Office (Excel, PowerPoint, Word, Outlook)
  • Agile & Project Management skills
  • Medical experience or clinical workflow as asset
  • Awareness of data migration standards

Required Experience:

  • 2 years of minimum experience working with EMRs or Clinical Data or Clinical Workflow or Healthcare industry

What YOU Get:

  • Great pay, profit sharing bonus, stock purchase plan, dedication to team engagement; career development and after-hour educational assistance, flexible benefit plan with many innovative options and programs, DC Pension, flexible work styles, and more!

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Kelowna, BC, CA
Posted on: 2018-04-04
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