TELUS Communications Account Manager – TELUS Health (St. John’s) Full Time in St. John’s, NL

TELUS Communications

Branch St. John’s NL CA

Account Manager – TELUS Health (St. John’s)
St. John’s, NL

Providing accurate and timely forecasts, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets using tools…

Join our Team!

Here’s the impact you’ll make and what we’ll accomplish together!

As a rocking account manager you will be accountable for developing and managing the strategic account strategy ranging from small, single, to large Health Provider accounts.

This position will be responsible for developing and driving the account strategy and building strategic relationships with executive level customers, including healthcare providers and internal stakeholders. Do you want to be a part of a collaborative team offering integrated solutions via edge technologies? Then read on as this job is for you.

Here’s how…

  • Cold calling prospective Healthcare Providers (Physicians, Specialists and Nurse Practitioners) and promoting and selling TELUS Health Integrated solutions

  • Understanding current and prospective customers’ communication needs, business issues, and buying motives
  • Owning executive level client relationships, strategic business planning and service delivery
  • Negotiation & entering into contractual agreements in accordance with TELUS’ policy and procedures
  • Providing accurate and timely forecasts, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets using tools including Microsoft Excel, Salesforce and other Industry software
  • Maintain high levels of customer satisfaction by leading the account team to drive real and long standing business value
  • Engage the necessary resources from within the extended team and external stakeholder community to fully support the needs of the business

You’re the missing piece of the puzzle…

  • Professionalism:
    • Effective understanding of ICT technology and industry trends at a business level, the competitive landscape, market and economy
    • Proactively creates relationships crossing lines of business and lines of management
  • Solution Platforms and Offerings:
    • Knowledge of all core business offerings that enable a customer’s digital transformation
    • Able to confidently communicate TELUS’ Wave 3 value proposition and commitment to becoming an industry leader in Managed IT and Cloud IaaS Services, Hosted Unified Communications, the Internet of Things and Security Solutions
  • Strategy and Planning:
    • Proactive use of embedded territory, account and call planning tools in Salesforce.com to create targeted plans with clearly defined smart goals and specific milestones
    • Ensures appropriate balance of prospecting, qualification and closing activity documented via Salesforce.com
    • 300% funnel coverage at all times and 100%+ forecasting accuracy, including adherence to PSO sales methodology
    • Working knowledge
  • Purposeful Execution:
    • Effectively negotiates contract commitments internally and externally using influence and persuasion techniques to increase sales revenue, achieve better margins and achieve improved, more trusted customer relationships
  • Engaging the Customer:
    • Genuine and authentic customer advocate, who takes accountability and manages customer expectations
    • Communicates with customer based on business case principles including articulating the business rationale and return associated with investing time, money and human capital


  • Ability to work with limited supervision
  • Willingness to travel extensively
  • University Degree with 3-5 years’ experience


  • Experience in selling Healthcare IT solutions
  • Understanding Medical Clinic Workflow and documentation process will be considered a strong asset
  • Experience in dealing with of Medical Professionals and Medical Clinic preferred

or proceed with Standard Application Form.

Employment Type: Full Time
Location: St. John's, NL, CA
Posted on: 2018-01-10
Posted by: