Overview

TekStaff IT Solutions Inc. Configuration Technician II( software support/desktop support) Contract in Quebec City, QC

TekStaff IT Solutions Inc.

Branch Quebec City QC CA

Position:
Configuration Technician II( software support/desktop support)
Location:
Quebec City, QC

Tests configured systems for appropriate functioning and troubleshoots for any errors found. Tekstaff IT Solutions Is looking for a Configuration Technician II…

Tekstaff IT Solutions Is looking for a Configuration Technician II for a major client in Quebec
Job Description:
Unpacks appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications. Tests configured systems for appropriate functioning and troubleshoots for any errors found. Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements. Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied (on-line instructions, config. sheets). Complies with departmental training certification requirements based on config, level by job function, i.e. Config. Level I, II, III. Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures. Researches hardware and software literature to keep abreast on new product/service developments and announcements. Works with Lead Technicians on difficult to solve problems or configurations.
Requires 3 -5 years experience.
Must have Skills & Certifications:

  • CompTIA A+ certification:
  • Hardware/software support Exp:
  • Desktop Support Exp:
  • Laptop Fix/Break Exp:

Job Type: Contract

Required experience:

  • Comptia A+: 1 year

or proceed with Standard Application Form.

Employment Type: Freelance
Location: Québec City, QC, CA
Posted on: 2016-10-31
Posted by: