OverviewSysco Canada, Inc Customer Service Representative Part Time in Winnipeg, MB
Sysco Canada, Inc
Branch Winnipeg MB CA
Customer Service Representative
Informcustomers as soon as possible of shortages on their orders. Syscos Vision isto be our customers most valued and trusted business partner….
Sysco Corporation is theglobal leader in selling, marketing and distributing food products torestaurants, healthcare and educational facilities, and othercustomers who prepare meals away from home. Its family of products alsoincludes equipment and supplies for the food service and hospitalityindustries. Syscos 50,000 employees in 70-plus locations are committed tohelping its 400,000 sales and service customers succeed and satisfyconsumers appetites. Sysco Canada has 5,000+ people in over 30 locationsacross the country.
Role: Customer Service Specialist – Part-time (Various dayshiftsincluding weekends)
As afront-line service provider to Syscos customers you contribute to our successby providing high quality service by processing customers orders on ascheduled basis and troubleshooting customers concerns with regards to theirorders and deliveries. You will provideinformation to our customers regarding Sysco products and services to ensurecustomer satisfaction.
Responsibilities:The successful candidatewill :
Responsiblefor identifying problems and or concerns from customers and the ability tocommunicate effectively to solve them
Keyin same day deliveries, fill out appropriate forms, and get signatures for samedays, past cutoff orders, etc.
Inputorders accurately into the computer system
Editdirect orders. When an order is sentover by a customer, notify the MA / supervisor of any shortages at time ofsending, and notify the customer of automatic substitutes at time ofsending.
Informcustomers as soon as possible of shortages on their orders. Inform MA / supervisor of warehouseshortages.
Provideproduct information directly to customers.
Assistcustomers with the process of pickups and credit of product needing to bereturned
Coordinatethe process of special order items
Communicatewith various departments to ensure customer service.
Variousclerical duties relating to the sales desk, such as mailing, faxing,photocopying, promotional events tracking, etc. Provide assistance to othermembers of the sales desk team
Highschool diploma is required
1-2years work experience, preferably in a service, call center, or food serviceenvironment
PCSkills (Microsoft Office suite, keyboarding, etc.), including the ability totype and talk at the same time
Superiorcommunication skills, both oral and written
Basicmath and reading comprehension
Syscos Leadership Framework Basics Integrity & Accountability Problem Solving & Decision Making Driving Results
Qualified candidates submit cover letter & resume via theTalent Portal at www.sysco.ca/careers
Syscos Mission is to market and deliver great products to our customers withexceptional service.
Syscos Vision isto be our customers most valued and trusted business partner.
Syscois committed to Employment Equity. Accommodations during the recruitmentprocess are available upon request for candidates with disabilities.
We offer our associates the opportunity to grow personally and professionally,to contribute to the success of a dynamic organization, and to serveothers in a manner that exceeds expectations.
Committed to Employment Equity.
Employment Type: Part Time
Location: Winnipeg, MB, CA
Posted on: 2016-10-30