Summit Tools Desktop Support – IT Hardware Experience Full Time in Burnaby, BC

Summit Tools

Branch Burnaby BC CA

Desktop Support – IT Hardware Experience
Burnaby, BC

IT – Desktop Support (Burnaby)*. Summit Tools is looking for IT – Desktop Support in Burnaby office to join our growing team….

IT – Desktop Support (Burnaby)

Pay: $36,000 – $42,000 Annual

Summit Tools is looking for IT – Desktop Support in Burnaby office to join our growing team.

Job descriptions:

  • Set up and support Desktops & Laptops
  • Configure secure Network access
  • Configure Business and Productivity Software
  • Implement Desktop Operating Systems and Hardware
  • Asset tagging, inventory, decommissioning devices.
  • Verifying surveillance camera videos and backups.
  • Provide support to end users during migration process
  • Deploy and support technologies including Microsoft Server Operating Systems, email services, Active Directory, MS Exchange services, VMware, Citrix, and Anti-Virus
  • Day to Day activities include: Managing/creating accounts and directories, unlocking accounts, moving accounts to different directories, and performing off-boarding activities as needed for terminated users
  • Provide face-to-face and remote Tier II technical support in person, by phone and remote desktop.


  • Prior, recent hands-on experience providing technical support of desktops, users and networking technologies in an enterprise environment.
  • Basic knowledge of ports, switches, routers, hubs, TCP/IP
  • Punctual, able to meet appointment commitments.
  • Ability to simplify explanation of technical issues for non-technical users.
  • Must be neat and orderly in appearance, dress is business casual.
  • Prefer certification related to role.
  • Ability to lift and carry weight of up to 60 pounds, bending, stooping, crawling may be necessary.
  • Expect a continuous learning environment. There will be opportunities to upgrade skills.

This is a permanent, full-time position with compensation range between $36,000 – $42,000 Annual. Please forward resume and cover letter in Word format (.docx only) or .pdf format. We thank all applicants for their interest; however, only those candidates under consideration will be contacted. No phone calls please.

Job Type: Full-time

Required education:

  • Diploma/Certificate

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Burnaby, BC, CA
Posted on: 2016-09-22
Posted by: