Overview

Staples Technology North American Specialist, Regina, SK Full Time in Regina, SK

Staples

Branch Regina SK CA

Position:
Technology North American Specialist, Regina, SK
Location:
Regina, SK

Understanding of technology products, especially computers, peripheral, and software. Increase penetration of the technology category through providing product…

J

ob Purpose:

Increase penetration of the technology category through providing product solution sales to existing Staples Customers and assigned leads. Leverages detailed product knowledge and vendor training to recommend solutions that will accurately reflect the customer’s needs.

Responsibilities:

  • Manages all pre-sale inquiries, promoting cross-sell and up-sell opportunities as well as Extended Service Plans.
  • Effectively works inbound sales volume and establishes a rapport that encourages repeat business to the Tech Specialist Sales team ~ probing for further business needs related to Technology and escalates to the Product Solutions Sales team as appropriate
  • Meets 100% of individual sales goal and proactively contributes to the monthly team sales goal. Provides guidance and advice to close his/her own customers effectively, while also supporting team member’s customers as appropriate.
  • Enters all technology orders into Order Management System upon completion of the call, paying thoughtful attention to order entry integrity. Accurately quotes order dates, order costs and expectations to the customer/prospect in order to ensure that product returns are minimized.
  • Actively participates in monthly staff meetings, providing recommendations for process improvements as appropriate. Actively participates in vendor training & demonstrations.
  • Self-development – Stays abreast of technology industry trends that may impact Staples’ ability to succeed within the industry. Communicates any knowledge related to the industry to his/her Team Manager for further assessment by the Merchant community.

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Job Knowledge/Experience Required

  • Understanding of technology products, especially computers, peripheral, and software.
  • Must have demonstrated an ability to work in a bonus sales environment, with a proven track record of meeting or exceeding goal.
  • Strong knowledge of technology products
  • Knowledge of Microsoft Office products necessary; experience in AS400/COMs order entry system preferable.
  • Bachelor’s degree a plus.
  • Must be bilingual – French

Job Posting Requirements

  • Excellent attendance record
  • Minimum targets met on most recent performance appraisal
  • No written warnings in previous six months
  • 6 months in current position in .com Sales / 9 months in other business units

Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-877-782-7537.

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Regina, SK, CA
Posted on: 2016-09-21
Posted by: