Overview

Staples Receptionist Full Time in Boucherville, QC

Staples

Branch Boucherville QC CA

Position:
Receptionist
Location:
Boucherville, QC

Contact appropriate HO Facilities personnel when required for any facilities emergency. Sign in/out Facility Services property….

Act as the first contact to all external visitors to Staples Advantage Boucherville office. Represent Staples to the highest degree in a professional, friendly & efficient manner, including answering all incoming telephone calls to this office.

Responsabilities:
Incoming Calls (Customer Service):
Responsible to receive, process, and appropriately direct incoming telephone calls

Act as an effective first-line resource in response to requests for information from customers, suppliers and employees

Greeting Visitors:
Acknowledge, welcome, and sign in and out all visitors to and from the office

Ensure proper identification is worn by all visitors

Security (Access Control System):
Access Control System adjustments with site Building Access system

Support remote offices with Front Door monitoring, remote site Access and contacting appropriate site coordinator or host for trades or visitors

Issue Proximity cards when required (trades, visitors, temp associate)

Audit Proximity cards

Weekly and Monthly security reports

Administration:
MAC – Move, Add, Change employee information

Maintain up to date site telephone directory lists with desk location information for 911 processes

Manage meeting room booking requests through Recourse Scheduler – a link on the HUB

Assist with other duties as assigned

Back up support to the Mail Centre staff

Sign in/out Facility Services property

5- Reporting, Metrics, Compliance:
Facility Services Score Card – Front Desk, Mail Centre and Maintenance

Print Meeting Room Reports for Janitorial contractors

Back up for TMS work order creation for the site

Identify process improvements opportunities related to the greeting, processing of visitors, telephone/switchboard call answering, etc.

Emergency Response:
Provide first contact for emergency calls received by following Staples emergency procedures

Contact appropriate HO personnel in any emergency situations

Contact appropriate HO Facilities personnel when required for any facilities emergency

Qualifications

Education:
High school diploma required

Post-secondary education an asset

Experience:
Minimum 1 year of previous receptionist/administrative experience

Core Competencies:
Decision Making

Planning

Managing Execution

Focus on Service

Communication

Listening

Building Relationships

Results Orientation

Establishing Trust

Adaptability

Job

:

Administration

Location(s)

:

CA-QC-Boucherville

Schedule

:

Full-time

:

:

:

Employment Statement

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Boucherville, QC, CA
Posted on: 2015-08-18
Posted by: