Overview

Staffworks Ltd. Technical Customer Service Representative Temporary in Toronto, ON

Staffworks Ltd.

Branch Toronto ON CA

Position:
Technical Customer Service Representative
Location:
Toronto, ON

Technical Support Representative*. Technical Support/IT Help Desk:. $15 – $17 an hour*….

Technical Support Representative
Job Type: Temporary
Salary: $15 – $17 an hour
Major intersection: Lawrence Ave West & Caledonia Road

You would be responsible for : 

  • Receiving and resolving calls and emails from customers, and escalating as appropriate
  • Placing outbound follow-up calls to customers that request call backs Performing basic account maintenance activities
  • Maintaining all correspondence in a callcentredatabase

You should apply if you have:

  • Strong communication skills, both written and oral
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
  • Ability to learn and navigate new software quickly
  • A professional and friendly attitude, with the ability to quickly develop a rapport with customers over the phone
  • Excellent time management and prioritization skills

Please apply with your updated resume. Only qualified applicants will be contacted.

Job Type: Temporary

Salary: $15.00 /hour

Required experience:

  • Technical Support/IT Help Desk: 1 year

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Toronto, ON, CA
Posted on: 2015-09-24
Posted by: