St. Michael’s Hospital Patient Registration Clerk Temporary in Toronto, ON

Overview

St. Michael’s Hospital

Branch Toronto ON CA

Position:
Patient Registration Clerk
Location:
Toronto, ON

Knowledge of medical terminology. Registers patients for inpatient, outpatient, and emergency visits, quickly and accurately with the utmost in customer service…

DUTIES & RESPONSIBILITIES:

• Registers patients for inpatient, outpatient, and emergency visits, quickly and accurately with the utmost in customer service
• Pre-registers patients for inpatient and outpatient visits
• Collects accommodation and insurance information and payment for services where applicable
• Responds to inquiries made by patients and visitors
• Responds to telephone inquiries and forwards calls where appropriate
• Liaises with patients, other department staff, and external customers
• Assists with other tasks as required in Admitting and other registration areas

QUALIFICATIONS:

• Minimum accurate typing speed of 40wpm required
• Previous data entry experience required
• Excellent interpersonal, communication (oral and written) and organizational skills
• Ability to prioritize duties, problem solve and accurately carry out detailed work in a fast paced environment
• Demonstrated ability to interact with others in a co-operative, facilitative and professional manner through all circumstances
• Must have an excellent punctuality and attendance record
• Knowledge of medical terminology
• Previous experience in a hospital Admitting or registration department would be an asset
• Demonstrated commitment to the mission and values of St. Michael’s Hospital

HOURS:

ER registration – alternate weekend nights (Friday and Saturday) including associated statutory holidays – 11:30pm to 7:30am.