OverviewSt. Mary’s General Hospital Medically Complex Clinic Clerk Full Time in Kitchener, ON
St. Mary’s General Hospital
Branch Kitchener ON CA
Medically Complex Clinic Clerk
The Medically Complex Clinic (MCC) Clerk is a clerical member of the Health Care Team. The MCC Clerk is responsible for booking diagnostic tests and clerical…
The Medically Complex Clinic (MCC) Clerk is a clerical member of the Health Care Team. As a member of the team, the MCC Clerk is responsible for smooth operation of the clinic as it relates to daily organization of the workload and adjustments to meet patient and family needs. This pivotal role supports respectful and timely communication to patients, family members, clinic colleagues, physicians and community partners. The MCC Clerk is accountable for advance chart preparation with required diagnostic test results or consultations available, reminder phone calls to patients and family members and assisting the patient and family during the clinic visit with updates or information as required. The MCC Clerk is responsible for booking diagnostic tests and clerical functions which enhance the overall operation of an effective department. The MCC Clerk is also responsible to assist and support the patient flow in the clinic which is expected to be responsive to needs of the patients and their family members.
Minimum Grade 12 or equivalent; Business Administrative College Diploma an asset
Medical Terminology Course
Keyboarding speed of 50 w.p.m.
Basic computer knowledge including experience with Microsoft Word / Excel, and Meditech
Experience working with the frail older adult/elderly population
Excellent verbal and written communication skills
Strong organizational skills and detail oriented
Ability to work with minimum supervision and function well in team setting (i.e., personal and collaborative)
Demonstrated ability to work well in an environment that requires a responsive, flexible approach to patient and family needs coupled with the ability to pro-actively anticipate and execute established tasks
Must have a positive work record; good attendance is essential
Demonstrated commitment to the values of service, responsible stewardship, community responsiveness and respect.
Employment Type: Full Time
Location: Kitchener, ON, CA
Posted on: 2015-05-22