Soul Float Reception and Marketing Assistant Part Time in Calgary, AB

Soul Float

Branch Calgary AB CA

Reception and Marketing Assistant
Calgary, AB

Building, running and monitoring social media channels and campaigns. Social media is the corner stone of our marketing and it’s something you’ll be managing…

Soul Float is Calgary’s newest float therapy studio located in West Market Square in the city’s west end. Float therapy is a remarkable way to achieve profound relaxation, rejuvenation, mental clarity and spiritual well-being. Floating regularly helps create amazing balance between the body, mind and soul. This is achieved by resting in a unique environment free from distractions and sensory stimulation

We are looking for a team to help us deliver this amazing service. If you’re passionate about health and wellness and interesting in being part of a new concept that’s taking Calgary by storm, then please apply.

Wage: $13 to $15 per hour

This is a multi-purpose role with two main parts.


  • Welcoming guests as they arrive for their float therapy session, providing first-time floaters with an orientation and having all floaters complete a waiver
  • Starting, ending and resetting the float therapy sessions through our control system
  • Receiving guests after their float to offer retail items, schedule their next session and sell memberships and packages
  • Working with the MindBody software application to take payment, schedule floats, and manage point-of-sale items
  • Stocking and managing retail items
  • Sending reminder emails, calls and text messages
  • Preparing and cleaning the float rooms between each session
  • Stocking supplies like soaps, shampoos, towels, papers, lotions, etc
  • Washing towels and other linens throughout the day
  • Keeping the studio in top working order to ensure customers have the most amazing experience


  • Building, running and monitoring social media channels and campaigns
  • Taking photos of customers after their float to share on social media
  • Coming up with new promotion ideas and executing them
  • Managing the exterior signage
  • Writing blogs and other social media posts on a regular basis
  • Networking with other business to cross-promote our studio with their customers


  • First and foremost is excellent customer service. Our customers deserve the most amazing experience from the moment they walk in until the final goodbye. You’ll be required to make them feel welcome, comfortable, safe and excited to come back again.
  • Excellent understanding of social media
  • Ability to follow routine. This service is highly regimented, so it’s important to follow a strict timeline of duties
  • Pride in cleanliness. The studio needs to remain impeccably clean.
  • Strong computer skills. You’ll operate the equipment through computer software. Also, our booking software and point-of-sale system is all done using Cloud Services.
  • 1-year experience in customer service roles

Why Join Soul Float

  • Join a rapidly growing community of people who are passionate about incorporating float therapy into their health and wellness lifestyle
  • If you love social media, then you’ll love working at Soul Float. Social media is the corner stone of our marketing and it’s something you’ll be managing every day.
  • Excellent access. We’re located right across the street from Sirocco station. We also provide free parking
  • Free floats and discounts on retail
  • Great hours, good pay and performance bonus.

Job Type: Part-time

Required education:

  • High school or equivalent

Required experience:

  • Customer Service: 1 year

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Calgary, AB, CA
Posted on: 2017-04-01
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