Overview

SMS Equipment Inc. Service Assistant Full Time in Fort McMurray, AB

SMS Equipment Inc.

Branch Fort McMurray AB CA

Position:
Service Assistant
Location:
Fort McMurray, AB

The successful candidate will possess a High School Diploma and an Office Administration Certification with a minimum of two (2) years administrative experience…

Reporting to the Manager, Administration this position will provide administrative support services as they relate to the parts and service departments of the Fort McMurray Branch Operations. Responsibilities include, but are not limited to:

• Completing full cycle work order maintenance: Opening work orders by collecting applicable documentation and entering data into internal ERP system, tracking parts and service costs and resources for entirety of the work order, obtaining approvals and communicating with customer representatives regarding job completion, and reviewing documentation, invoicing, and filing information
• Providing a high level of customer service by responding to inquiries and resolving issues as required
• Developing service reports and other documentation to support parts and service work orders and invoicing
• Providing reception coverage as required: answer phones, distribute mail, and assist with pre-employment assessment testing
• Other duties as required

Qualifications:

The successful candidate will possess a High School Diploma and an Office Administration Certification with a minimum of two (2) years administrative experience. Equivalent combinations of education and experience may be considered. Other requirements include, but are not limited to:

• Highly motivated and able to work in a fast paced environment
• Excellent attention to detail and time management skills
• Effective oral and written communication skills
• Strong focus on providing valuable customer service
• Intermediate level of knowledge of MS Office Suite and ERP systems is required

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Fort McMurray, AB, CA
Posted on: 2016-09-21
Posted by: