Overview

SMS Equipment Inc. Business Analyst Full Time in Acheson, AB

SMS Equipment Inc.

Branch Acheson AB CA

Position:
Business Analyst
Location:
Acheson, AB

Reporting to the Manager, IT Business Analysis, this position works directly with the business owners to implement required business processes that can be…

Reporting to the Manager, IT Business Analysis, this position works directly with the business owners to implement required business processes that can be supported by a range of systems and technologies with the objective to optimize the total process end-to-end. Additional responsibilities include, but are not limited to:

  • Providing guidance, support and expertise to the business user groups and Level 1 & 2 Help Desk support specialists and to regulatory areas including JSOX compliance
  • Working closely with internal and vendor resources to evaluate how best to meet the business needs
  • Participating in and leading workshops with users in order to identify, analysis, document business policy and process opportunities
  • Providing support for the Project Managers, change management team, and eXtend ERP team
  • Providing Level 3 Help Desk support, ensuring issues that require escalations are monitored and resolved

Qualifications

Typically requires a post-secondary degree in a related field and a minimum 8 years of relevant experience. Equivalent combinations of related education and experience may also be considered. Additional qualifications include:

  • Excellent written and verbal communication skills, including technical writing skills
  • Ability to gain in-depth knowledge of the business and assist in recommend process improvements
  • Thorough understanding of business processes, data structure, reporting requirements, and internal controls
  • Customer-focused approach to resolve business process related systems issues
  • Strong time management skills with the ability to plan, manage, and deliver results within a team and/or independently
  • Able to provide after-hours support on a rotation basis
  • Able to travel to where the work needs to be done

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Acheson, AB, CA
Posted on: 2015-09-23
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