SMG World General Manager – Moncton Downtown Centre Full Time in Moncton, NB

SMG World

Branch Moncton NB CA

General Manager – Moncton Downtown Centre
Moncton, NB

To perform this job successfully, an individual should be proficient In Word and Excel. Maintain high-standards for guest services, employee training and…

Include the following. Other duties may be assigned.

Establishes and maintains active contact and an effective working relationship with the Client/Contract Administrator, tenants, government departments and agencies, sports and entertainment industry, community and civic organizations, to encourage continual and regular use of the facilities.

Monitors compliance with all provisions of SMG’s management services contract and develops and implements facility goals in accordance with the contract, the Client’s objectives, corporate policy, and good business practice.

Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the Corporate Office.

Directs the development, administration and execution of all financial and operating reports including: preliminary budget, capital expenses, operating revenue, expense budgets, etc.

Ensures that the facility materials, equipment and supplies are inventoried; additionally approves the purchase of facilities supplies, materials, and athletic equipment as needed.

Plans, organizes, coordinates and directs all activities and personnel engaged in maintaining and operating the facility, as well as, direction and oversight of the day-to-day operations and the booking and promotion of events.

Negotiates and provides final approval on all contractual agreements with vendors, and use agreements with event organizers, hosts, managers and producers.

Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include: maintain high-standards for guest services, employee training and development, quality assurance, energy efficiency, safety/emergency procedures, crowd control and crisis management procedures, or other areas as required.

Oversees the development of the annual business plan, including; event calendar, activity schedules, sales and marketing activities and goals, service objectives and projections for attendance and/or revenue.

Conduct weekly meetings with senior staff, as well as regular meetings with contract administrator, municipal leaders, marketing/alliance partners, budgeting and staff meetings.

Other duties as assigned.

Supervisory Responsibilities

Manages subordinate Directors and Managers who supervise employees in the Finance, Marketing, Operations, Food & Beverage Departments or other facility departments.

Responsible for the overall direction, coordination, and evaluation of these units

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related field

Minimum of 5-7 years’ experience industry experience in a senior management function of an Arena, or stadium, or equivalent combination of education and experience

Experience in contract negotiation, business law, purchasing procedures, and supervising personnel

Skills and Abilities

Excellent communication and interpersonal skills and organizational ability

Ability to work with and maintain highly confidential information is required

Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment

Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description

Ability to anticipate problems and implement immediate corrective action

Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry

Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning

Considerable knowledge of safety regulations and other federal, provincial or local laws and regulations

Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management

Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions

Bilingual (English/French) preferred

Computer Skills

To perform this job successfully, an individual should be proficient In Word and Excel.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Position Remuneration

Bonus eligibility

Auto- allowance eligibility


The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply
This position offers a competitive salary and benefit package. Please send a copy of your most recent resume and cover letter which includes salary requirements to:

Karen Donoghue

SMG-Moncton Downtown Centre

300 Conshohocken State Road, Suite 450

West Conshohocken, PA 19428

Email- [email protected]

Fax Number -610-729-1592

Applicants that need reasonable accommodations to complete the application process may contact- 610-729-1074

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Moncton, NB, CA
Posted on: 2016-12-04
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