Sitel Inbound Contact Centre Representative Full Time in Saint John, NB


Branch Saint John NB CA

Inbound Contact Centre Representative
Saint John, NB

Part Time and Full Time Production Schedules. Are you ready to work for a company that promotes from within, provides schedule opportunities that fit your life…

About Us

Are you ready to work for a company that promotes from within, provides schedule opportunities that fit your life needs? If you said yes then Sitel is the right company for you!
With over 30 years of industry experience, Sitel serves more than 62 markets in 40 languages, with 61,100 passionate and talented associates from 108 contact centers strategically located in 21 countries.

Job Summary

Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Up-selling products or services may be required.

We Offer

  • Part Time and Full Time Production Schedules
  • Career Advancement Opportunities
  • Paid professional training (starting day 1 of training)
  • Medical and dental benefits for full-time employees
  • RRSP Contribution
  • Vacation and holiday pay
  • Employee discounts


  • Prior customer service experience (preferred)
  • Previous contact centre experience is a plus
  • Self-motivated and able to work independently
  • Excellent verbal and written communication skills
  • Professional, articulate voice
  • Ability to multi-task by working in several computer applications while holding a conversation with a customer over the phone
  • Type 20 words per minute
  • Enjoy working in a fast-paced environment while maintaining professionalism with the customer


Step increase program is available to increase your wage

Career Opportunity

You deserve an opportunity that provides exceptional benefits and security with room to grow.

Now is the time to take control of your future!


Job Type: Full-time

Required education:

  • High school or equivalent

Required experience:

  • Customer Service: 1 year

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Saint John, NB, CA
Posted on: 2016-09-08
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