Overview

Servicom-llc Canada OnStar Outbound/ Inbound Full Time in Sydney, NS

Servicom-llc Canada

Branch Sydney NS CA

Position:
OnStar Outbound/ Inbound
Location:
Sydney, NS

Previous customer service experience preferred. Maintain a high level of customer service. Use scripts as a guide to sell the product or service….

Join the Servicom Team today!! Move with us to our brand new location!!

  • > Medical, Dental, Vision & Life Insurance benefits after only ONE month of employment!*
  • > The best weekly bonus opportunities in the area & great client incentives!*
  • > NO shift bids!*
  • > $11.00 to 11.50 + bonus*

MAJOR DUTIES/RESPONSIBILITIES:

  • Use scripts as a guide to sell the product or service.
  • Actively listen to customers and ask questions in order to make appropriate recommendations.
  • Respond to customer questions accurately, efficiently, and courteously.
  • Overcome customer objections by effectively using scripted rebuttals.
  • Accurately track and document information in call tracking database.
  • Maintain a high level of customer service.
  • Learn, understand, retain and regularly update and demonstrate product/process knowledge.
  • Consistently meet company/ client sales and quality requirements.
  • Adhere to shift schedules and maintain acceptable attendance.
  • Successfully complete other duties and projects as assigned.

MINIMUM/PREFERRED REQUIREMENTS

Education: High School Diploma or GED Equivalent

Experience:
- Call center or telemarketing experience preferred
- Previous customer service experience preferred
- Must possess basic computer skills with an ability to type 20 WPM.

Additional Skills/Knowledge:
- Excellent Verbal & Written Communication Skills
- Ability to Understand & Speak English fluently
- Problem-solving skills· Persuasiveness
- Negotiation skills
- Stress tolerance· Self motivation
- High energy level
- Strong interpersonal skills
- Attention to detail
- Ability to accept and apply feedback

Job Type: Full-time

Required education:

  • High school or equivalent

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Sydney, NS, CA
Posted on: 2016-09-21
Posted by: