Overview

Service Supervisor (Field) – Fort McMurray, AB in Fort McMurray, AB

Enerbuilt Technologies Inc.

Branch Fort McMurray AB CA

Position:
Service Supervisor (Field) – Fort McMurray, AB
Location:
Fort McMurray, AB

Actively manage the work order process for work required • Liaise with Engineering Department to provide continuous improvement and feedback on the equipment…

Are you looking for an organization that is professional and solutions oriented?

Do you want to work for an organization that is differentiated from our competition based on service and reliability for our customers and is driven for excellence in providing value added heating solutions?

Are you an individual who is passionate, team focused, accountable, and takes initiative to deliver results?

Enerbuilt Technologies may be the right fit for you!

Position Duration: October – Late April – possibility of extension/permanency

Rotation: 10 days on, 10 days off

Reporting to the Fort McMurray Service Manager, The Service Supervisor will be accountable for the efficient, effective and safe operations of the site, including the delivery, service, repair and maintenance of the Enerbuilt equipment.

Responsibilities

  • Responsible for supervising, coaching, and training of Service Technicians and their work in the field
  • Organize, delegate, and supervise the service jobs and projects as required
  • Actively manage the work order process for work required
  • Liaise with Engineering Department to provide continuous improvement and feedback on the equipment
  • Schedule and provide regular service and maintenance to equipment owned and rented by Enerbuilt Technologies Inc.
  • Provide excellent customer service to all customers of Enerbuilt Technologies Inc.
  • Ensuring all paperwork is completed accurately and in a timely fashion in all aspects of the job
  • Participate actively as a team player
  • Be a role model to Equipment Technicians

Qualifications

  • Journeyman Heavy Duty Mechanic
  • Knowledge of Engines and related software
  • Ability to work with computers (Word and Excel) on a daily basis
  • Knowledge of Inventory and Warranty systems
  • Work requires willingness to work a flexible schedule with overtime and on call hours.
  • Work requires willingness to travel and be out of town on a regular basis.

Behavioural Competencies

As a Service Supervisor (Field), the following behavioral competencies are required to effectively deliver results:

  • Delivering Results and Exceeding Customer Expectations – Focus placed on customer needs and satisfactions, set high standards for quality, accuracy and productivity.
  • Ability to problem solve and cope with pressure – Work productively and efficiently by utilizing your strong problem solving and troubleshooting skills to remedy situations. Maintain a proactive and positive approach.
  • Working in a Team Environment – Listen, consult others and communicate proactively with team members, clients and staff in the field.
  • HSE Mindset – Maintain a strong personal commitment and attitude towards HSE both at work and at home. Constantly assess hazards to foresee, control and prevent incidences. Must have a proactive and enthusiastic influence and attitude surrounding HSEQ,

What we offer

  • An environment where you are encouraged to share your passion, take initiative, express your ideas, grow your skills and share your expertise with your colleagues.
  • A company that supports you like a family in growing and succeeding in your position and supports your continued professional development

While all applications are appreciated, only individuals selected for further pre-screening and/or an interview will be contacted.

Job Type: Temporary

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Employment Type: Temporary
Location: Fort McMurray, AB, CA
Posted on: 2014-09-13
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